24-11-2023 02:53 PM
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I am shocked that in 2023 SOC is max 5 hours on this phone. My old Iphone 13 pro could easily get 9-10 hours. What is up with this thing?
Also every time my phone rings in my pocket when I take it out the call screen is hidden away with response message or something fifth. Why does samsung do this? Do they test their phones? Now I must sell this thing to get an iphone what I should have bought in the first place. This stupid thing is always hot also.....

24-11-2023 03:44 PM
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That's very unusual, @ZSA1, and definitely doesn't sound right. At this stage, I recommend allowing your S23 Ultra to drop below 50% from a full charge, and uploading a screenshot of the Usage.
To find this, please head to Settings > Battery and device Care (or Device Care) > Battery > Usage since last full charge.
Just in case you need it, the guide below advises how you can capture a screenshot on your phone:
The guide below also helps you optimise your battery usage:
https://www.samsung.com/uk/support/galaxy-battery/optimisation/
As for what you've described about your phone calls, that sounds like you have Accidental touch protection activated. It's a useful feature but, if you'd prefer, you can deactivate it by going to Settings > Display > Accidental touch protection (toggle OFF).
24-11-2023 04:45 PM
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How long have you owned the phone @ZSA1 ?
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
24-11-2023 09:08 PM
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25-11-2023 05:47 AM
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