Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Front and rear camera makes face look longer - S23 Ultra

(Topic created on: 16-01-2024 06:31 PM)
1738 Views
LorraineMc
Apprentice
Options

I've been googling as the camera is making my face look noticeably longer. I'm mostly finding complaints of making faces wider. 

I also see complaints waiting for this to be fixed. Does anyone have the same issue, and @Samsung, are there any plans to address this?

 I specifically bought this phone for the camera, but this face distortion isn't making me happy. 

5 REPLIES 5
davehorne
Big Cheese
Options

As I understand your issue, why the long face?  

Watch4 Classic
Galaxy S25 Ultra / 1T / Microsoft Launcher / Spigen Liquid Air case / Samsung Silicone case
Glenntech
Samsung Members Star ★★
Options
I've not noticed this with my S23 Ultra I must say. Strange.
Try going into the support section on the Samsung Members App and leave feedback in there for developers to see
The more people that do the better
You will have to share some software information. But it's only anything within the last couple of minutes
So if you use the camera and then provide feedback
LorraineMc
Apprentice
Options

I don't recall it doing this when I bought it in August 2023, maybe it happened after one of the updates. I'll go check the support section. Thanks.

0 Likes
Glenntech
Samsung Members Star ★★
Options
Just a thought
If you have a screen protector on, if it's covering the camera or near it. Same if you have camera protection on the rear cameras
If so try removing and see
Same with a case. Some wallet type cases have quite strong magnets in them that can affect the phone
0 Likes
GoanGeek
Samsung Members Star ★
Options
Wide angle lens when used will distort your face to look elongated if that's what you are shooting with especially up close.
Follow Me, like my posts and Mark as Solution if I helped solve your Problems.
0 Likes