20-05-2023 02:32 PM
20-05-2023 02:46 PM
That's very strange indeed, @Anonymous User. Is this something that you have been able to replicate, or did it happen one time?
I'd recommend checking this in the first instance, and also checking which fingerprints have been registered as well. You can then remove any fingerprints that may have been registered inadvertently, or remove all fingerprints and set them up again:
Please let me know how you get on.
20-05-2023 03:30 PM
20-05-2023 04:06 PM
It's not something I've seen reported elsewhere, so I want to help you figure this out, @Anonymous User. Do you happen to have Smart Lock enabled on your phone (just to see if this had some bearing)?:
https://www.samsung.com/uk/support/mobile-devices/what-is-smart-lock-and-how-do-i-use-it/
Additionally, what were the circumstances where your girlfriend managed to unlock your phone (e.g. were you using a particular app, was the display off, etc.)?
20-05-2023 04:10 PM
20-05-2023 04:18 PM
20-05-2023 05:02 PM
20-05-2023 05:50 PM
This is certainly a conundrum and one which has never happened on my Samsung phone's.
Even when getting my partner and adult children seeing if they could.
It does sound like a one off but even that one off shouldn't have happened !
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
20-05-2023 07:07 PM
20-05-2023 07:08 PM