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Original topic:

Distorted scrolling

(Topic created on: 08-05-2023 12:30 PM)
pen2023
Explorer
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Hi.
I've had my samsung galaxy for a month
 Noticed from day day one on certain apps, especially Amazon, when scrolling down the page the writing moves in and out on the page during scrolling. Basically it's wobbling/ stretching about that's the only clear way to describe this. It Makes me feel dizzy its awful actually . I have never seen this before. I have adjusted the display settings to WQHD+ but has made no difference..someone advised me to do this.
Has this issue happened to anyone else. Is this a known fault with samsung??? 
Any advice will be appreciated. 
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1 Solution


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Solution
KP_76
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Can you try Settings- Accessibility-Visibility Enhancents, then turn off Remove Animations if that is on.

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6 REPLIES 6
BandOfBrothers
Samsung Members Star ★★
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Hi @pen2023 

I've not experienced this with my Samsung Galaxy s²² Ultra however I have experience janky scrolling on the Twitter App.

Maybe try clearing the cache of the apps via Settings > Apps > Choose the App > Storage > Clear Data.

Also does the issue still exist when on Wi-Fi and Mobile Data Connection ?


Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

pen2023
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Many thanks . It's on both to be honest wi fi and mobile data. Mainly on Amazon. I will definitely clear thr cache and see how I go.
Solution
KP_76
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Can you try Settings- Accessibility-Visibility Enhancents, then turn off Remove Animations if that is on.
pen2023
Explorer
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Thank you I've done that made sure it's off.
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pen2023
Explorer
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Just want to let u know that I thought I had turned it off.i mistakenly kept it on. I've now turned it off and problem is solved. It absolutely fine now. So many thanks to you for solving this problem 🙂
KP_76
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Glad you're all sorted 😊