Can't see or open .pdf file from email

[PJani]

Hi - On my s23 ultra I cannot see a .pdf file I received in an email. When I download it to my device I cannot find it. But it gives me notification of downloaded file. When I try to open it I get error message "You don't have an app that can open this type of file". I have other .pdf files on my mobile and I can see and open them but not this one. Anyone know how to resolve this issue 🤔 please? 

[BandOfBrothers]

Is it possible that this particular file is corrupted or somehow encrypted @PJani  ?

[MadalinK]

Hi. Have you tried installing Adobe Acrobat Reader from the Play Store first?

[PJani]

I can open the same file on my laptop without any issue. So it's not corrupted or encrypted.

[PJani]

I uninstall Adobe acrobat reader first and rebooted my mobile. Then installed it again from PlayStore. But same issue and no change.

[GoanGeek]

Samsung notes app should be able to open it as well.

[-Robot-]

It's not the same file if you download it on you laptop and open it

[SaurabhRanjan]

I have similar issue. I can't open the pdf files in my new S23 ultra. I had no such problem with the same file with my S21 before the switch to ultra. Overall S23 ultra so far has failed to match S21 in terms of ease of usage. Some issues keep on cropping up. Bad QA from Samsung

[JFDI]

I too am unable to open or even find PDFs that I download. Not sitting in downloads, not sitting in notifications, not anywhere to be found although I get a little (disappearing) message saying it's downloading. Getting v frustrated with this S23 ultra 😡

[Tourbillon De La Vie]

what email app are you using? maybe it is truncating the .pdf from the name. look for the file in downloads folder and check if it is missing extension