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Bug with one ui 7.0 notification bar

(Argomento creato il giorno: sabato)
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Prodavidix
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Hi everyone, I have a problem since I updated my s23 phone to One UI 7.0. When I use apps to play media and the playback appears in the notification section, sometimes when I try to pull down the notification shade, it starts glitching - several icons overlap, and the phone completely freezes, even though everything keeps running in the background. If I try turning the screen off and on again, nothing changes because it's like the touchscreen becomes unresponsive. The only solution is to restart the phone. I'd like to know if I'm the only one experiencing this issue and

when it will be fixed.
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1 Rispondere
Moderator
European Moderator
European Moderator
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Hi @Prodavidix, welcome back to our Community.

 

Considering the anomaly you are experiencing on your device, I suggest you to proceed with a system Wipe cache partition, following the steps below:

  • Turn off the phone
  • Verify the USB connector is used, for example by plugging it into a PC
  • Hold down the Power and Volume Up key
  • When Samsung appears, release only the Power key
  • When the blue screen appears, also release the Volume Up key
  • In the next screen there will be many items: move with the Volume Up or Volume Down key to select "wipe cache partition"
  • Confirm this choice with the Power key
  • Move to the "Yes" item and confirm again
  • Finally, place on the "reboot system now" item and confirm.

I would like to reassure you that this operation will not delete any personal data, however, all those obsolete system cache files that may somehow generate momentary malfunctions will be deleted.

 

Keep me updated, I remain available.

 

Have a nice day! 

 

Danilo_L
Samsung Community Expert.

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