Bug with one ui 7.0 notification bar

[Prodavidix]

Hi everyone, I have a problem since I updated my s23 phone to One UI 7.0. When I use apps to play media and the playback appears in the notification section, sometimes when I try to pull down the notification shade, it starts glitching - several icons overlap, and the phone completely freezes, even though everything keeps running in the background. If I try turning the screen off and on again, nothing changes because it's like the touchscreen becomes unresponsive. The only solution is to restart the phone. I'd like to know if I'm the only one experiencing this issue and

when it will be fixed.

[Prodavidix]

Hi I've tried to send the report but after the reboot the notification used to report the bug disappear and I don't know how to send it after

[Danilo_M]

Hi @Prodavidix,

even if you don't receive the notification when you restart your phone, you can simply submit the report by opening the Samsung Members app and following the instructions provided by my colleague Jessica.

I remain at your complete disposal. 

Have a nice day! 

[Prodavidix]

Hi, I managed to obtain a dumpster.zip file the problem is that this file was created after the reboot when the problem was fixed, I don't think this can be useful. I can't report the bug when the glitch happen, so I am forced to reboot, even if I report a bug after the reboot it will be useless because the problem will be resolved and in the bug record you will not find anything

[Jessica_A]

Hi @Prodavidix,

i recommend proceeding with the report anyway: even if the bug is no longer active when the data is collected, the technical team can still gather useful information from the context, logs prior to the reboot, or recurring patterns. Every report helps improve system stability and may assist in identifying broader issues.

Let me know if you need anything else. I'm at your disposal. 🙂

Have a great day!

[Prodavidix]

Hi, I've sent the bug report.😊