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Bluetooth volume issue

(Topic created on: 12-04-2023 10:46 PM)
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CharlieHowes
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Does anyone else find the volume level ridiculously low on the S23 ultra in comparison to previous ultras?
If so have you been able to change this? 
It's got to the point where I'm barely listening to music anymore because of this. 
Might sound like an exaggeration but I honestly feel like the volume now on maximum is about the same level as it was at half on previous phones. 
12 REPLIES 12
Sirfoxelot
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It does seem lower on mine compared with my Note 20 Ultra
BandOfBrothers
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Are you using the built on speakers or headphones that are wired or Bluetooth to listen to your music @CharlieHowes  ?

If the latter what make and model or they ?

If the speakers then you can run a diagnostic via Settings > Battery and Device Care > Diagnostis.


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

CharlieHowes
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Built in speakers are fine and definitely louder than previous ultras. It's when connected to anything via Bluetooth.
Work radio, buds +, buds pro, anker soundcore. Anything I've tried.
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kipper36
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Mine does the exact same thing but mine is an older phone so I don't mind it. Can someone help me fix it
BN44
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Have you tried changing the "media volume limit" slider in volume settings? Just search for that in settings. It lets you raise or lower the upper limit of the volume. You can also turn it off entirely, which is what I did and I don't have any complaints as far as volume through the phone or devices. I forget if it was on by default.

CharlieHowes
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I stumbled across that last night mate. Switched it off and still no difference.
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AndrewL
Moderator
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@CharlieHowes: Further to the above, please can you also try swiping from the top of the screen to the bottom and checking out the 'Device Control' and 'Media output' options (visible just below the Quick Panel). Media output should allow you to select your connected Bluetooth device, and adjust the volume output using a slider. Let me know if this helps.

CharlieHowes
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It's already at 100% on both mate so can't adjust it any higher.
AndrewL
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@CharlieHowes: Thank you for trying that for me. If you head to Settings > Connections > Bluetooth > On > Tap the cog symbol to the right of your Bluetooth device, is 'Media' toggled on? If so, head to Settings > Sounds and vibration > Volume > Use Volume keys for media, and toggle this on. Now, when you're listening to music, press the Volume Up key on the side of your phone. Are you able to raise the volume in this manner, or is the volume already as high as it will go?