12-04-2023 10:46 PM
12-04-2023 11:37 PM
13-04-2023 05:14 AM
Are you using the built on speakers or headphones that are wired or Bluetooth to listen to your music @CharlieHowes ?
If the latter what make and model or they ?
If the speakers then you can run a diagnostic via Settings > Battery and Device Care > Diagnostis.
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
13-04-2023 06:50 AM
13-04-2023 11:05 AM
13-04-2023 12:04 PM
Have you tried changing the "media volume limit" slider in volume settings? Just search for that in settings. It lets you raise or lower the upper limit of the volume. You can also turn it off entirely, which is what I did and I don't have any complaints as far as volume through the phone or devices. I forget if it was on by default.
13-04-2023 01:05 PM
13-04-2023 01:07 PM
@CharlieHowes: Further to the above, please can you also try swiping from the top of the screen to the bottom and checking out the 'Device Control' and 'Media output' options (visible just below the Quick Panel). Media output should allow you to select your connected Bluetooth device, and adjust the volume output using a slider. Let me know if this helps.
13-04-2023 01:19 PM
13-04-2023 06:17 PM
@CharlieHowes: Thank you for trying that for me. If you head to Settings > Connections > Bluetooth > On > Tap the cog symbol to the right of your Bluetooth device, is 'Media' toggled on? If so, head to Settings > Sounds and vibration > Volume > Use Volume keys for media, and toggle this on. Now, when you're listening to music, press the Volume Up key on the side of your phone. Are you able to raise the volume in this manner, or is the volume already as high as it will go?