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6.1 Update screen unresponsive

(Topic created on: 05-04-2024 10:08 PM)
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Ginner93
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done the update since then phone screen unresponsive tried restetting etc still no luck help please
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12 REPLIES 12
Tourbillon De La Vie
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Does it work if you restart in safe mode? 

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johnnyfable
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Same issue..so aggrivating..my stylist works..give that a try

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Gman0309
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Ok so this is for you and anyone else out there. If you have an aftermarket screen. Call your repair shop. This is not an issue by Samsung but the vendor that makes aftermarket screens not making sure they were ready to be able to handle this update. After getting mine replaced for free due to a lifetime warranty with my repair shop, I can confirm that one UI 6.1 now works on my phone. these aftermarket vendors need to be notified, unless they already know, so they can make new ones and if you got it from a good repair shop like I did, then you should have a lifetime warranty too that covers your screen in an event like this. 

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