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6.1 Update screen unresponsive

(Topic created on: 05-04-2024 10:08 PM)
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Ginner93
First Poster
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done the update since then phone screen unresponsive tried restetting etc still no luck help please
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14 REPLIES 14
Piper123
Samsung Members Star ★
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Hey there

This has been widely reported and there are multiple posts on this forum about this issue

There is currently no fix from Samsung. Please go to Samsung Members App, Menu (bottom right) and select feedback to let Samsung know.
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Piper123
Samsung Members Star ★
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Try
https://www.sammobile.com/news/samsung-offers-temporary-fix-galaxy-s23-touchscreen-issue-one-ui-6-1/
and/or turn off Google Discover

Credit to @Tourbillion De La Vie
Ginner93
First Poster
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I have already done this still nothing 😞
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dudge27
Explorer
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IM having the same Problem
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Ginner93
First Poster
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Ive tried everything, i rang samsung and they are sending an engineer out tuesday but are on about factory reset which i dont want to do and lose it all
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dudge27
Explorer
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I think they messed up abit on this update , cant imagine factory Reset would fix anything
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Ginner93
First Poster
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What can be done then??
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dudge27
Explorer
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haven't had a fix yet just waiting for Samsung to fix it
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justarandomperson
Pathfinder
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I'm lucky I still have one ui 6.0 I guess
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