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6.1.1 update. Apps now not updating S23 Ultra

(Topic created on: 17-09-2024 05:33 PM)
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Seether
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This is NOT resolved!!!
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After the update, I have several apps that are not updating. All with the same error message. Reboot doesn't work. Any help, please?

A workaround has been found by a member and has posted here in the thread.

Summary

"To anyone who still has a work profile (or is willing to test it):
If you go to "Security and Privacy" > App Security > app protection, click the 3 dots in the upper right corner > App protection settings > disable "auto scan when installing apps", does this work for you?
Even with work profile, I seem to be able to update and download again."

Thank you Joost88!

Update: 6 Nov

No reply from Samsung several weeks later, really bad form. The post says resolved; I didn't change the status as, in my opinion, the issue isn't resolved - it's a workaround not a fix.

I am unsure if I will upgrade to S25 now.
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138 REPLIES 138
Seether
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I really like my Galaxy phone, had them for many years now. I know that Samsung will fix the problems, but honestly, they shouldn't have happened in the first place.
JoeSmithereens
Student
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I'm having the same issue. So frustrating!

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LordG
Apprentice
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Same here. Banking apps unusable as forced updates fail
Members_5CCByZh
First Poster
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Having same issue with pokemon go and brawl stars 😞

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CaiRve
Explorer
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Installing secure folder, and add an app by the google app store is for me the solution that works.

It is a workaround.

I think there are access right problems in some protected folders in the phone.

I hope Samsung will correct that soon ...

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Seether
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Didn't work for me...unfortunately.
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Seether
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Latest update from support. Guys, submit update errors to get more info to Samsung. Go well, be happy 😊 1727020337287.jpg
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cefre00
Explorer
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Guys and girls, I think I cracked it. First I have disabled my work profile then rebooted. Did not help. Then I removed my work profile completely and rebooted again.

All the problematic apps started updating and I could finally install back my banking app too. So far no new updates in the last 1 hour.

I know it is just a workaround, since I did not try reinstalling my work profile, I have a secondary phone I will use for this purpose.

I hope this helps you all. Let me know. 😉👍

Joost88
Explorer
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I just tried reinstalling the work profile to see if that would be a problem.. so far, 10 apps installed without issues..  You're my hero!

hdlsdv
Journeyman
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The same problem here, but I have the S24, model SM-S921B/DS.

Same scenario as mentioned by you guys. I will try the steps mentioned by cefre00.