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Will Samsung ever acknowledge the S22 bootloop issues?

(Topic created on: 07-01-2025 05:46 PM)
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Will Samsung acknowledge this? Or are they simply too busy telling us to pay upwards of £300+ to repair a phone they broke just outside of 2 years from the release date. The timing just seems too perfect to ignore. 

 

I will never buy a Samsung product again.

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Punnyabrata
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My phone updated its software last week, and ever since, it's been plagued with performance issues. It crashed and restarted a few times before ending up in a bootloop yesterday. Before the update, everything was working perfectly. I attempted to access Safe Mode but had no success. I also reached out to Samsung chat support, but the representative was unhelpful and simply advised me to visit a service center. Unfortunately, the service center was equally unhelpful. I even let the battery drain completely, but now the phone vibrates repeatedly whenever I try to charge it.

Has anyone had any success booting into the OS without losing their data? Beyond the issue of planned obsolescence, I think Samsung needs to be held accountable for taking their customers' loyalty for granted. If car manufacturers can issue recalls, why not phone companies? I currently own four Samsung phones and a Samsung TV, but their customer support is worse than Google’s. I'm in Canada and if anyone is pursuing a class-action lawsuit, count me in.

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