WiFi drops and phone restarts continuously

[KNawaz]

Hi

My s22 ultra keeps restarting whenever the WiFi is on. I have spoken to my network provider who have advised that this a software issue and to let Samsung know too. 

Every time the phone restarts, I go to the Samsung members app and the first message that pops up tells me that my phone incorrectly restarted and that a log will be sent to Samsung.

I hope a fix is made available as I'm only using my data at the moment for the internet and cannot use WiFi.

[flexxrg]

This started happening 2 days ago, got to a point where it just boot looped for a hour.

Learnt myself that wifi off stops it.

And seeing as everyone else has noticed this it's clearly a wider issue.

My warranty expired two months ago.

How very convenient.

[jizzle]

Yes very annoying.

I had to replace with a s23 ultra in the end.

Nearly put me off Samsung altogether.

Some people have had success going into a Samsung store for a repair but I wasn't close enough to any stores to make this feasible

[Han89]

Currently experiencing the same issue!

Warranty expired in Feb 2024 - typical. Been frantically trying to diagnose the issue, and luckily found this thread and bingo!!! it's the WiFi. I've tried everything apart from the factory reset, which judging by everything I have read on here and other forums, it won't solve the problem so I decided not to waste my time and effort doing that.

Anyway, I just wanted to post that I've currently found a fix (albeit faffy)... I'm happy using my data when out and about so turning my WiFi off has stopped the countless restart loops whilst on the go. However, I live in the middle of the countryside so rely on my WiFi to use my phone because I don't get a signal. So I had a brainwave... I've made my tablet a wifi hotspot and I'm currently tethered to that via bluetooth - no issues and no crashing. Annoying i have to keep my tablet within close distance but it's better than nothing. I also tried my husband's phone as a WiFi hotspot and I connected to that via WiFi and also had no issues. I've only discovered this today so I'm sure it'll be short lived but it's a means to an end. 

Wanted to share and hopefully it might help some of you out. I know how frustrating this is and this has eased some of the stress - even if it is temporary!

[posetilac]

Let me give you an update. I contacted remote assistance from Samsung, but they were not able to see anything from diagnostics tool. I then did some tests myself and figured out that when a sim card is pulled out, the phone works fine on WiFi (tested like this for 24h). The moment I inserted sim card back, the same second phone crashed and ended into a long boot loop. I tested this on two different sim cards, different carriers.

You guys could try it and let us know if you experience the same.

[Davyg57]

Happening All the time now on my s22 ultra, no sim nor WiFi on...

[neotps]

Same here s22 wifi on and kaboom restarts all the time. Samsung dont see the problem. 

[Patriciajones]

This is happening to me and it now has used 10GB of my data in just over a week. Usually i use around 8GB in a month. It constantly reboots and it is definitely the wifi that is causing it. Any help with this issue would be greatly appreciated as i'm now losing work because of this issue!

[Patriciajones]

i tried a factory reset and it doesn't work, i believe its a glitch with the new software update as my phone was working fine until i did the update

[Patriciajones]

same thing happening to me, i tried 2 updates since but unfortunately the issue is still happening. 

[neotps]

Returns the phone under warranty. I'm angry that something like this happened. For those without a guarantee - try CFW. Or try to flash an earlier version of the system.