WiFi drops and phone restarts continuously

[KNawaz]

Hi

My s22 ultra keeps restarting whenever the WiFi is on. I have spoken to my network provider who have advised that this a software issue and to let Samsung know too. 

Every time the phone restarts, I go to the Samsung members app and the first message that pops up tells me that my phone incorrectly restarted and that a log will be sent to Samsung.

I hope a fix is made available as I'm only using my data at the moment for the internet and cannot use WiFi.

[StopStalkingUs]

Exact same issue started today on my a53. So far phone is normal with WiFi off, turn it back on & it freezes followed by a reboot. Was stuck in a boot loop for a bit but now seems to just reboot normally as long as WiFi is on. 

(Also, it's nice that Samsung will likely ignore this issue as much as possible but compensated me by spamming my email & notifications with meaningless "badges" for signing up & reading a thread. Thanks for the vapid "reward" but I'd rather my phone be fixed.) 

[Gaurav3]

Same here. Issue started after the last update. 

[Hopethishelps]

i just installed the latest system update and it fixed the problem, i can now use wifi   woohoo , i hope it works for you

[posetilac]

I too installed the latest July update and it does not fix the issue. I just hope you tested it for more than 10 minutes before reviewing

[Hopethishelps]

Its been more than ten minutes, wifi is working perfectly , in fact  my entire ph is working flawlessly , the update that messed up my wifi also made my ph glitchy but all good now

[Davyg57]

good to hear.....I on the other hand can't get my phone to come out of the continuous boot loop.... so therefore I am unable to get the update downloaded and installed.....I just chucked it back in the drawer till the boot loop drained the battery.... lets hope the update has sorted you device... 🙂

[Hopethishelps]

to download the update you have to turn wifi off and use metered connection , when your ph starts up you only have about 2 seconds before it reboots (yours might be different to mine) You have to quickly slide down menu from the top and turn off wifi and that will stop the reboot loop , its very frustrating because sometimes ph reboots in about 1 second sometimes 2 or 3 seconds, or you can also press on aeroplane mode and reset wifi and internet setting which forgets the wifi and reverts to metered connection, good luck

[Hopethishelps]

but also another member  posted that the update didnt fix the wifi problem on his ph , i have a nokia , the only reason i posted on the samsung community was because it was the only forum i could find to look for answers  on how to fix the wifi problem ,  the  version of the update was 6.1  the same as for my nokia, different brand ph but same update ?

[Hopethishelps]

sorry  i made a mistake , my nokia g5 is 2018  6.1 model , the update was for my model 6.1 not the same as samsung ui 6.1 update

[Hopethishelps]

sorry i made another mistake my ph is nokia g10 not a g5, im a bit absent minded sometimes