WiFi drops and phone restarts continuously

[KNawaz]

Hi

My s22 ultra keeps restarting whenever the WiFi is on. I have spoken to my network provider who have advised that this a software issue and to let Samsung know too. 

Every time the phone restarts, I go to the Samsung members app and the first message that pops up tells me that my phone incorrectly restarted and that a log will be sent to Samsung.

I hope a fix is made available as I'm only using my data at the moment for the internet and cannot use WiFi.

[Tommy316]

What version update did you install? Upgraded to ui 6.1 today and problem started.

[Hopethishelps]

the 6.1 update seems to be the culprit, i waited untill the nxt update was available , it fixed the problem ,i have a nokia g10  , its unusual that the samsung 6.1 update is the same as  the nokia update and caused the same problem

[Members_5jd9HFi]

I am having the same problem as the other  100+ people what is the solution this is taking the mick I brought this phone thinking it would be good first their was charger issues were it wouldn't work or choose to charge at a slower time now this it's horrendous 

[westthomas]

I have the same issues. Phone reboots immediately after connecting to WiFi and I'm running out of data now...

No updates landed with me yet so I'm just stuck. Local phone shops haven't got back to me about a repair and I'd rather buy new than spend 400 fixing this one.

S22 ultra

[Davyg57]

Only fix is a new motherboard, I spent £130 on a so called fix at my local phone repair shop....worked for less than 12 hours and it was back to the normal constant rebooting....I ended up buying a new Redmi note 13 pro plus for a fraction of the price of the s22 ultra (the top of the flagship)........total garbage it was after the April update

[lennyb85]

Having the same issue here on a S22... turning wifi off makes the phone reboot a lot less but still happens... I'm taking it to Samsung repair shop tomorrow but it's one month after expired warranty... just to chip in to the list of people having this issue so Samsung owns their problem

[Members_LIeRlfS]

Same with me and my S22 Ultra. Started this week. With WIFI on restarting several times per hour, restarts sometimes take up to 30 minutes... With WIFI off much better, but occassionally still restarting. 

[lennyb85]

I'm having the motherboard replaced by Samsung official which is costing almost 400 euros and they refuse to take any responsibility for this. I will be searching for legal advice in the meantime since it's such a common problem.

[frustrateduser2024]

Identical issues.

Multiple reports.

Software updated, cache cleared, memory plenty, battery health says fine. Wifi drops, phone restarts, repeatedly before settling down. If i spot the wifi drop and try to connect, doesnt allow me to turn wifi on, hot spot doesnt allow either.

Was told to restart in safe mode, which it crashed it. Told to restart in maintenance mode, but you can't do anything with your phone in that mode so not realistic...

Samsung members sent multiple logs.

Told to remove revently added apps, but this started after a system update. Have removed apps added in last month, hasnt made a difference!

[posetilac]

Hey guys, just to give you an update. Got my phone back from the Samsung service. Yes, it works now as it should. They apparently needed to replace some faulty parts. I know your pain, but if you want it fixed and it's still under warranty, send it to the service asap.