Wifi connection

[loulynney]

Does anyone have a fault with there wifi toggle that's just won't turn on. Mines has been doing this for a few days and it's annoying. Has anyone had this problem and can tell me what to do to get it to work 

[Robin999]

Hi, does it also happen when you access the WiFi toggle from your Quick Panel? Swipe down from top of screen. Long press on the wifi button. Toggle on.

[loulynney]

Yes the minute you do that it shuts it's self off. It's only been happening since Thursday. Never had a problem with it before.

[Robin999]

Thanks. Try resetting your WiFi and Bluetooth settings. Goto settings >general management >reset >reset wifi and Bluetooth settings

[loulynney]

Tried this too. It works for a short time then shuts off

[Robin999]

Thanks. Did anything happen on Thursday? Update? Installed a particular app? Dropped phone?

[loulynney]

No nothing it just started dropping the wifi and then started restarting itself.

[Robin999]

Thanks. With the phone powered up, Hold Volume down and Power buttons simultaneously for 10 seconds. Screen will go off. Continue to hold buttons until phone vibrates and Samsung logo appears. Release buttons. Phone will complete boot up. Once done, please try wifi again.

[loulynney]

Tried this also. Doesn't make a different