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Text messages / chat feature

(Topic created on: 23-08-2022 12:16 PM)
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AmandaPanda
First Poster
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Me and my best friend both have Galaxy s22 ultras, we both got them at the same exact time and activated our devices on different companies I have verizon, and he has AT&t. Since we've gotten the phones we've had issues where we can't use the chat feature with each other even though mine works with multiple people on the Samsung platform. He doesn't use messaging as much or talks too many people with Samsung so he hasn't noticed if his has worked or not. But as of yesterday we were randomly texting and it said that we were now chatting with each other and had all the chat features and it went on for about an hour, and then all of a sudden the chat features were turned off we both checked our settings nothing changed it both says that were connected under trap features with our verified phone number but we cannot figure out for the life of us what is going on and why didn't it's not working after it finally started working again does anyone have a solution??

1 REPLY 1
BandOfBrothers
Samsung Members Star ★★
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This could be driven by your respective sim cards placed in the phone's @AmandaPanda 

For a possible more detailed response I'd suggest to create a thread on the Samsung us Community Forum.

https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 

I wish you all the best.  :smiling-face: 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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