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Still No WiFi Connection S22 Ultra

(Topic created on: 03-07-2024 07:19 PM)
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KOTR
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So after updating the software on 20th June I haven't been able to connect to the home wifi.

I have connected to another network, a bank of all places. Now, Samsung tell me it's not the phone and I needed to get intouch with my IP as it was a lack of bandwidth. 

I've done that and they're saying the Internet is fine. I've disconnected devices that don't need to be connected and still no joy. 

I don't know which way to go now. 

Anybody else having this issue? 
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26 REPLIES 26
KevB73
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Having exactly the same issues since the update. Wifi keeps turning itself off. Definitely not the router because everyone else in the house is still connected
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KOTR
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Same. I've tried everything. It just refuses to connect. They've told me it's the IP when it clearly isn't.

I don't get why I can get wifi elsewhere though.
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KOTR
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I asked why everyone else was connected if it wasn't the phone.

They haven't responded.
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KevB73
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I have sent them a msg so hopefully here something back soon about it
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KevB73
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I hope it's not because I'm due an upgrade so the play about with settings
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KOTR
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If you fix it please let me know.
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KOTR
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I thought I was. Turns out I'm not. I asked because a new phone would have the same software. Would it have the same issues?

They haven't answered that.
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KevB73
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It's probably a bug on there side since but they won't admit it
KevB73
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Will defo let you know if I get it sorted