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Sound Lagging/Audio Not in Sync for Videos

(Topic created on: 13-03-2022 04:05 PM)
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BasicZero
Pioneer
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Ok, so I've been noticing this recently and it's becoming more obvious. When I play YouTube videos or any videos on my S22 Ultra the audio is always a little late or further ahead than the person that's speaking on the video. It's much worse on my Galaxy Buds pro. Does anyone else have this issue?

I'm on the newest update with the ability to disable the game optimization service.
Just for an update
This issue no longer happens to me. Its been patched from what I know.
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346 REPLIES 346
Members_O6vzf4N
Journeyman
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As yet another person I want to state that I also have this problem. Only started after the recent update. Affects Netflix, YouTube and others - first it starts playing the video and audio correctly for a few seconds - then the video lags for a second and after that, the sound is totally off. But well, I guess that's what you have to accept when buying a 1600€ phone? 🙃

 

 

 

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Members_O6vzf4N
Journeyman
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As yet another person I want to state that I also have this problem. Only started after the recent update. Affects Netflix, YouTube and others - first it starts playing the video and Bluetooth audio correctly for a few seconds - then the video lags for a second and after that, the sound is totally off. But well, I guess that's what you have to accept when buying a 1600€ phone? 🙃

 

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BennieD1
First Poster
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I'm having the exact same issue and it only started since the last update. I can't watch any videos

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Clairecollins
First Poster
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In the last couple of days any time I start to watch something on my phone the audio is out so much that it's making watching unbearable. 

I watch mainly Netflix and BBC iplayer. 

Are Samsung fixing this? Do I need to do something to fix this?  I don't want to keep the phone which I've only had a month if this continues.

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Pedroagf
Explorer
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Same issue here, so annoying 🙄
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mashdk
Pioneer
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Felipe1307
Explorer
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I am impressed on how long they're taking to fix this issue.

This is a big problem, since it's affecting the majority of the galaxy users and most of them won't ever find this thread with the solution.

The "separate sound workaround" is working, but can't have more than 5 apps selected.

Cleaning cache as I mentioned above works for a long time but it isn't enough.
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Sophie lou
First Poster
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I'm so glad I'm not going crazy!! This has been happening since the update, I thought I've had the phone since March the 8th and it's going wrong on me🤦🏼‍♀️ samsung sort it out man!! 

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Jeringeorge2
First Poster
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Go to -> settings and -> about phone and tap in built number until turn developer options.

Go to -> developer options in settings and go to -> Bluetooth audio codes and change it to AAC. 

Problem will be fixed

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Members_O6vzf4N
Journeyman
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Now the problem for me is that I can't choose anything other than SBC as audio codec (even though the rest is not greyed out). I tried restarting the phone with or without Bluetooth turned on but it wouldn't let me select it.

Screenshot_20220324-134708_Settings.png

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