Secure folder

[mudzime]

Has any managed to sort the problem of transfering photos to the secure folder. Thisxstopped after up grading the phone

[Tourbillon De La Vie]

Works fine here. What happens when you try? Did you restart the phone and cleared cache?

https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/

[mudzime]

Yes but app cloes when you try and states 0 photos transfered

[Tourbillon De La Vie]

What app closes? Did you try gallery app? 

[mudzime]

It is the gallery app in the secure folder that fails

[Tourbillon De La Vie]

You are transferring images using gallery app within secured folder or outside of it? Can those images otherwise be viewed? 

[mudzime]

Still have problems with the sending photos to the secure folder is any one else have these problems

[mudzime · Accepted solution]

Finally managed to sort out the issue with transferring photos to the secure folder. I uninstalled the secure folder and reinstalled it. If you need tobdo this remember to save any photos or information held within the secure folder elsewhere otherwise it will be deleted