Secure Folder-You're already moving item to Secure Folder. Try again later

[PhongNct]

I got an issue while moving an image from gallery to Secure Folder. My phone noticed that "You're already moving item to secure folder. Try again later"  but the image was not moved. Please support to check and give me your solving method.

Thanks and best regards,

Phong.NCT (Mr.)

[-Robot-]

Contact support via Members app

[AndrewL]

@PhongNct: Have you recently move any files to the Secure Folder prior to moving the photo from your Gallery. If so then it may be the case that the transfer of the previous files hasn't completed yet, therefore I recommend swiping from the top of the screen and checking the Notification panel to see if any transfers are still in progress. 

[PhongNct]

No. I haven't
I just moved one image from the gallery to the secure folder only, no further tasks are in progress during this period

[Anonymous User]

Uninstall and reinstall the secure folder was my solution 

[PrimeSuspectOfMelons]

Hello human

Simply check these, it's more effective to add files while in secure folder than to move files from normal folder to secure folder. Don't know why this is like this but hopefully samsung fixes it.

But anyways, open secure folder, there should be 3 dots at the upper right corner, click it and the option shown below should appear.

[AkshayShirodkar]

Hi Non-Human,

Thank you for the recommendation, it seemed to have resolved the issue.

Regards

[LutheinLeaf]

Thanks a lot! It's worked for me.

[GSK4]

This worked for me.