02-07-2024 10:33 AM
Hello, I have a problem with my Samsung S22, my wifi no longer works overnight. I can activate the wifi, the icon lights up but it doesn't find any networks (even though it should find several). I tried resetting the network settings, I tried Safe mode, I even reset my phone. I have the latest version of Android (14) and One UI (6.1). I tried several tutorials on YouTube, with airplane mode techniques etc. but nothing worked. Can anyone help me or should I wait for a fix through a Samsung update?
02-07-2024 11:10 AM
Are you sure that this only happens at night? The WiFi signal might simply be too weak for the phone to detect it in your bedroom.
02-07-2024 12:07 PM
"overnight" was a translation error, I meant that it suddenly stopped working. No, I did it in a place where there were several wifi networks and with a strong signal.
02-07-2024 01:13 PM
@Members_dPnlnBm: Based on the nature of your query, and the steps you have already taken, I recommend restarting your phone in Safe mode, as this will disable all third party apps and help to determine if the problem is stemming from an external source.
To enter Safe mode, press and hold the Power button until the 'Power off' prompt appears on the screen then release > Touch and hold Power off until the 'Safe mode' prompt appears then release > To confirm, tap Safe mode.
With Safe mode active, head back to Settings > Connections > Wi-Fi > On, and check to see if any nearby networks are populated. If they are, then please restart your Galaxy S22 as you would normally and uninstall any apps that you have added to the device since you first encountered the issue. It won't be possible to determine exactly which app is at fault, therefore I recommend approaching this via a process of elimination.
02-07-2024 02:15 PM
I tried your technique but nothing changes, I reset my Samsung a second time without reinstalling anything so as not to have errors from external applications but that doesn't change anything, still the same error. No wifi available
02-07-2024 03:16 PM
@Members_dPnlnBm: If the issue has persisted in Safe Mode, then please head to the Samsung Members app > Support > Phone diagnostics > Wi-Fi, and follow the on-screen instructions. If you encounter any issues, or if an 'Action required' notification is displayed in the summary, then I recommend sending an Error Report, so we can continue the investigation from a software and hardware perspective.
To do this, please head to the Members app > Support > Send feedback > Error reports > Tap 'OK' to send System Log Data > Select the symptom, and include as much detail as possible. To ensure your logs accurately reflect the issue you're experiencing, we'd like you to submit your report within 5 minutes of encountering the problem. Our engineers will then investigate this and respond to you with a solution via the Members app.
02-07-2024 03:31 PM
Okay I made the report, I'm going to hope that this will be dealt with in an update soon because the problem is really annoying
03-07-2024 10:14 AM
04-07-2024 04:56 AM
04-07-2024 04:57 AM