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Samsung dex not working with one ui 7

(Topic created on: 2 weeks ago)
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danfish13
Apprentice
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I just started using dex with a wired keyboard and mouse connected and every now and then my keyboard and mouse disconnects but still has power and I am unable to use them untill I restart dex and this happens every now and then and idk what to do as iv checked all seting regarding the usb port and other settings any help pls 
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3 REPLIES 3
Joeeye
Legend
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Is the hub connecting anything more than the mouse and keyboard? Also is it a powered hub?
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danfish13
Apprentice
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Yea the hub is powered and nothing elce is connected accept a sd card
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danfish13
Apprentice
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thx everyone but i have now resolved the issue