Since I was a young child, I have been a devoted user of Samsung products, and the Note 3 was one of my favorite mobile devices. Recently, on April 3, 2022, I paid my hard-earned 1,19,000 INR in a retail store to purchase S22ULTRA 512GB.
But I noticed a Samsung update on July 5, 2024, and I installed it. Shortly after, the phone entered a reboot loop and remained in that state forever. Since there was no authorized service center nearby, I had to travel 600 km to Bangalore. after reaching Banglore I visited the Jayanagara service center around 2:30 PM as there was a queue with a token I handed over my phone at 3:30 PM initially
At first, I assumed it was a boot issue that the service center would fix because I was worried about my data, but after checking the phone, they charged 236 INR. and informed me that the phone was dead and that I would need to pay 43,722INR to have a new motherboard installed. Is this joke ongoing? and they claimed to have opened my phone to see if there was a boot issue that needed to be addressed, even for IPX-rated phones. The guy provided me with a customer service number after I asked these questions, however they were unable to help with my problem. and told me to collect my phone back and they mentioned that i would get a call the next day, with no phone in hand just a laptop whatsapp I waited near the service center the next day for any solution but I didn't receive any call, at the end exhausted drenched and thought that is the Samsung mobile phone life is just 1.6 to 2years?? is it my mistake installing Samsung official update?? is the Samsung phones are not stable?? from company to service center doing the fraud to make money??? Does Samsung not respect their loyal customer' time and money??
I purchased the phone expecting my data to be secure and last for at least four years but am I wrong??
We have to stop buying Samsung products as Samsung won't respect their loyal customers.
#samsung, #samsunggalaxy, #samsungs22ultra, #don'tbuysamsungproducts
