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Issue with display of an S22 Ultra

(Topic created on: 30-03-2025 07:29 PM)
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S22Ultra1973
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Hello everyone,

I have recently been experiencing an issue with my phone's display, which I purchased in October 2022. It appears this is a problem already mentioned here Free Screen Replacement till 30th September(Green ... - Samsung Members and S22 ultra display issue after the update - 120Hz display issue : r/S22Ultra

I wanted to ask if a free replacement of the display is covered by Samsung for devices purchased in Europe.

Thank you.

4 REPLIES 4
sahkhe
Explorer
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They offer free screen repairs im pretty sure.
arianwen27
Samsung Members Star ★
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Check to see if your exact phone model fits it. That post is from samsung india not samsung uk
BandOfBrothers
MegaStar
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Have a word with Samsung Customer Services to ascertain officially where you stand @S22Ultra1973 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

S22Ultra1973
Explorer
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For anyone who might be experiencing the same issue, I adjusted the screen's refresh rate from 'Adaptive' to 'Standard', which fixed the problem (well it's more of a workaround until hopefully this is fixed in the next software update). You can find these settings under Settings -> Display -> Motion Smoothness. 

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