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S22U crashing, boot looping, likely WiFi related

(Topic created on: 09-09-2024 11:24 AM)
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bronxx
Journeyman
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Dear all, 

Over the last week or so I've started to have issues with my S22 Ultra (Exynos). Phone will freeze while being used, just to crash reboot on its own within 10 seconds. Sometimes it will boot loop for like 3 - 6 times, then it will start as normal.

I've noticed, that the WiFi seems to be switching off on its own, somehow affecting BT connection as well but not always. Turning WiFi off solves the problem, as I'm using my phone for last 24hrs without any issues. During my tests over last few days I was able to turn the WiFi back on and it could work for hours without crashing, but suddenly it would reboot eventually. Sometimes it crashes within seconds of turning WiFi back on.

Is this issue being looked into? It's very inconsistent, so I can't tell really if it's a hardware problem or if the last update messed something up? If it helps, I don't have any third party apps from outside official stores installed, none of the tests from Members app are showing fault, and I have not dropped my device, nor had it immersed in water.
23 REPLIES 23
Members_WelC46P
Journeyman
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I have the same issue. Turning off wifi it seems like the problem is better. Probably it is the last software update that cause this behavior.

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Locky1984
Student
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Mines exactly the same these past few days. I am having to use my phone without WiFi. As soon as WiFi is connected, it crashes and restarts multiple times. I hope there's a patch to fix this soon.
B0FH
Student
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Hi Guys,

Could someone try out my suggestion and let me know if it works? Until now, seems fixed for me :winking-face:

https://eu.community.samsung.com/t5/galaxy-s22-series/galaxy-s22-ultra-bricked-after-update-to-6-1-1...

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Paulcity1975
First Poster
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Happened to my wife's phone a few days ago she's proper not happy I've the same s22+ and mine has been OK up to now bout time samsung sorted this out!!
grumpydad182
Student
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Just to add mine to this.

Latest update, same issues others are finding - mainly reset looping, WiFi toggling off, frequent crashes.

I'm moving away from Samsung at this point. Few bits I've seen online suggesting the update has damaged motherboard (not entirely sure I believe that but would explain why clearing partition cache etc doesn't work).
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dr_kross
First Poster
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I have The same issiue after Last UI update, onli when The wifi is on it's crashing, if keep in off-line mode it's working stable. 

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Laura__V
Journeyman
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Well, I'm kind of glad this isn't just me. Sincerely hope they fix this sooner rather than later because I refuse to buy a new phone (or pay to have this repaired) 2 months before they're likely to release the S25 🙃.
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Locky1984
Student
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Has anyone come across a fix or an actual diagnosis yet? Mines getting worse. I keep it off WiFi all the time now as it seems more stable, however my s22 ultra has just been boot looping for 6 hours before finally managing to start back up.
venno1982
Journeyman
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Same started happening to mine a week's ago. I can no longer switch WiFi on without the phone crashing and boot looping within a few minutes. Phone is unusable at this point as there's very poor signal in my area. Has anyone found a fix yet or confirmation that the phone is just dead?
venno1982
Journeyman
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I've sent error reports on to Samsung developers, not holding much hope for a fix though
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