19-06-2024 11:46 AM - last edited 19-06-2024 11:46 AM
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Hey everyone, I'm facing a major issue with my S22 Ultra 512 GB Sky Blue (Exynos) and hoping someone can help before I lose all my data.
TLDR: My phone crashed and went into a boot loop. Putting it in the freezer temporarily helped me access it, but I couldn't back anything up. The repair center suggested replacing the motherboard, but I'm hoping to find another solution to avoid losing all my data.
Here's the full story:
Two weeks ago, my phone crashed when opening the Health app and entered a continuous boot loop. It would show the Samsung logo, then go back to black, sometimes with screen artifacts. After a long charge, I managed to use it for a day, but the boot loop returned.
I took it to a Samsung repair center, and they diagnosed it as a motherboard issue and recommended replacing it. This would mean losing all my data, including 30k+ photos, which I definitely want to avoid.
After some research online, I found others with the same problem. One suggested putting the phone in the freezer. So, I sandwiched it between ice packs for about 30 minutes, and incredibly, it booted up! I had about 30 seconds to access my files, but not enough time to back them up.
I tried a few things during multiple attempts of the phone booting up after being frozen for a while:
Turned off bluetooth/wifi and turned on airplane mode
Removed my lock screen password
Changed my wallpaper
Booted into safe mode
Wiped the cache partition
None of it worked, and the phone went back into the boot loop or it stopped booting at all.
When I returned to the repair center, they suggested a "home software reset" to try and preserve my data, but it wouldn't boot up for them. They then tried swapping the battery, but that didn't help either.
Now, when I charge it, it goes into ODIN MODE (SVB Fail). It currently has been in this state for over 3 hours. This might show that it is, in fact, not a motherboard issue but a faulty software issue. I'm not sure what to do next. Smart Switch doesn't recognize the phone when I connect it to my Windows 11 PC with a working USB 3.2 cable. Device manager states "unknown USB-device (set address failed)"
My questions for you:
Has anyone else faced a similar issue and found a fix without losing data?
Would flashing the firmware with ODIN or using Smart Switch Emergency Recovery help? If so, where can I find reliable firmware downloads?
Is there anything else I can try before resorting to the motherboard replacement and losing everything?
I'm pretty tech-savvy and willing to try different solutions. Any help would be greatly appreciated!
Additional info: view the added pictures for software version and ODIN MODE screen or feel free to ask for more in-depth info
21-07-2024 09:44 AM
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Hi. I m having the same issue. Have you fixed?
18-08-2024 01:46 PM
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My Galaxy S22 Ultra started doing this as well. I updated the phone, and then the next day on May 25th it just shut off while I was using it and went into the continuous boot loop. It did this for a few days and I could not get the phone to do anything. I took it to a local Samsung store and they replaced the battery, thought the issue may have been fixed, then called and said they couldn't figure it out. I put the phone aside and just forgot about it.
Almost 3 months later, August 17th, I decided to see if time would help and if I could mess with it a little more. I charged it up and OMG! It booted up like normal, I couldn't believe it! Figuring it was related to the update back in May, I quickly made sure everything was backed up and found there was a new update to be installed. I processed the update and just 2 minutes later it started boot looping again. I had the phone working for a total of 10 minutes.
When the issue first started there weren't many others who were having the same problem. But now I am seeing that this is a major issue with Samsung and this needs to be addressed by them.
19-08-2024 09:49 AM
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@VALO01 , I'm also facing a similar issue. My device has been in a continuous boot loop for the past 2 days. Have you found any resolution for this?
20-08-2024 01:43 AM
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Same issue like, have you been able to resolve it?
20-08-2024 05:15 AM
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Hi, I guess there is no fix for this. I thought about downloading a previous version of the firmware to flash the device, but the BIT/REV is 'B,' which is the highest one. There's no way to downgrade the firmware version. This might be why the service center is insisting on changing the motherboard.
11-11-2024 09:17 PM
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19-11-2024 11:43 AM
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I'm facing this issue as well today. Still cannot figure it out - put it in the freezer helped me get it booted but still restarted after a few minutes.
29-12-2024 04:58 PM
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Hello.. I am facing exact similar situation with my s22+.
Don't know what to do.
Didn't expect this kind of products from samsung.. Lost all my little 2 years baby's 6700 pics and videos... Can someone help.
12-01-2025 05:29 PM
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I'm experiencing the same issue. When my phone enters a boot loop, pressing any button combinations has no effect. To turn it back on, I have to place it in a freezer for about 10 minutes. This usually allows the phone to turn on, and while it's very cold, I have enough time to retrieve my pictures. Without doing this, the phone continues restarting endlessly, sometimes for hours, until the battery is completely drained.
I've managed to perform a factory reset multiple times, but the problem persists. The issue typically starts when activating the hotspot or Wi-Fi and occasionally when applications request access to precise or approximate GPS.
