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My story on S22 Ultra in Boot Loop and Crashing on One UI 6.0

(Topic created on: 19-06-2024 11:46 AM)
4877 Views

I have this problem too (6)

VALO01
Explorer
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Hey everyone, I'm facing a major issue with my S22 Ultra 512 GB Sky Blue (Exynos) and hoping someone can help before I lose all my data.

TLDR: My phone crashed and went into a boot loop. Putting it in the freezer temporarily helped me access it, but I couldn't back anything up. The repair center suggested replacing the motherboard, but I'm hoping to find another solution to avoid losing all my data.

Here's the full story:

Two weeks ago, my phone crashed when opening the Health app and entered a continuous boot loop. It would show the Samsung logo, then go back to black, sometimes with screen artifacts. After a long charge, I managed to use it for a day, but the boot loop returned.

I took it to a Samsung repair center, and they diagnosed it as a motherboard issue and recommended replacing it. This would mean losing all my data, including 30k+ photos, which I definitely want to avoid.

After some research online, I found others with the same problem. One suggested putting the phone in the freezer. So, I sandwiched it between ice packs for about 30 minutes, and incredibly, it booted up! I had about 30 seconds to access my files, but not enough time to back them up.

I tried a few things during multiple attempts of the phone booting up after being frozen for a while:

  • Turned off bluetooth/wifi and turned on airplane mode

  • Removed my lock screen password

  • Changed my wallpaper

  • Booted into safe mode

  • Wiped the cache partition

None of it worked, and the phone went back into the boot loop or it stopped booting at all.

When I returned to the repair center, they suggested a "home software reset" to try and preserve my data, but it wouldn't boot up for them. They then tried swapping the battery, but that didn't help either.

Now, when I charge it, it goes into ODIN MODE (SVB Fail). It currently has been in this state for over 3 hours. This might show that it is, in fact, not a motherboard issue but a faulty software issue. I'm not sure what to do next. Smart Switch doesn't recognize the phone when I connect it to my Windows 11 PC with a working USB 3.2 cable. Device manager states "unknown USB-device (set address failed)"

My questions for you:

  • Has anyone else faced a similar issue and found a fix without losing data?

  • Would flashing the firmware with ODIN or using Smart Switch Emergency Recovery help? If so, where can I find reliable firmware downloads?

  • Is there anything else I can try before resorting to the motherboard replacement and losing everything?

I'm pretty tech-savvy and willing to try different solutions. Any help would be greatly appreciated!

Additional info: view the added pictures for software version and ODIN MODE screen or feel free to ask for more in-depth info :smiling-face:s22 boot screen.pngScreenshot_20240604_161647_com.huawei.himovie.overseas_edit_4090945870729[21558].jpg

9 REPLIES 9
SFaizan
Student
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Hi. I m having the same issue. Have you fixed?

BradKPed
Student
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My Galaxy S22 Ultra started doing this as well. I updated the phone, and then the next day on May 25th it just shut off while I was using it and went into the continuous boot loop. It did this for a few days and I could not get the phone to do anything. I took it to a local Samsung store and they replaced the battery, thought the issue may have been fixed, then called and said they couldn't figure it out. I put the phone aside and just forgot about it.

Almost 3 months later, August 17th, I decided to see if time would help and if I could mess with it a little more. I charged it up and OMG! It booted up like normal, I couldn't believe it! Figuring it was related to the update back in May, I quickly made sure everything was backed up and found there was a new update to be installed. I processed the update and just 2 minutes later it started boot looping again. I had the phone working for a total of 10 minutes. 

When the issue first started there weren't many others who were having the same problem. But now I am seeing that this is a major issue with Samsung and this needs to be addressed by them. 

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daemonxd
Apprentice
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@VALO01 , I'm also facing a similar issue. My device has been in a continuous boot loop for the past 2 days. Have you found any resolution for this?

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RahulRocky
First Poster
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Same issue like, have you been able to resolve it?

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daemonxd
Apprentice
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Hi, I guess there is no fix for this. I thought about downloading a previous version of the firmware to flash the device, but the BIT/REV is 'B,' which is the highest one. There's no way to downgrade the firmware version. This might be why the service center is insisting on changing the motherboard.

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14NMatt787
First Poster
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Hey, I am having the exact same issue with my S22 Ultra. Any fixes at all?
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Kacharuk
First Poster
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I'm facing this issue as well today. Still cannot figure it out - put it in the freezer helped me get it booted but still restarted after a few minutes.

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Mirza Mohammad Ikbal
First Poster
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Hello.. I am facing exact similar situation with my s22+.

Don't know what to do. 

Didn't expect this kind of products from samsung.. Lost all my little 2 years baby's 6700 pics and videos... Can someone help. 

 

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Tania_Lo
Student
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I'm experiencing the same issue. When my phone enters a boot loop, pressing any button combinations has no effect. To turn it back on, I have to place it in a freezer for about 10 minutes. This usually allows the phone to turn on, and while it's very cold, I have enough time to retrieve my pictures. Without doing this, the phone continues restarting endlessly, sometimes for hours, until the battery is completely drained.

 

I've managed to perform a factory reset multiple times, but the problem persists. The issue typically starts when activating the hotspot or Wi-Fi and occasionally when applications request access to precise or approximate GPS.

 

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