15-10-2022 07:42 PM - last edited 15-10-2022 07:46 PM
I recently bought a S22 and switched from Oneplus 7t
When I transferred my media through smart switch, all whatsapp media moved successfully and showed in gallery.
But in whatsapp all media which I had sent went missing although it was showing in gallery.
On further investigating I found smart switch has moved all images from on Oneplus -> com.whatsapp > WhatsApp> Media>Images>Sent to Samsumg -> com.whatsapp > WhatsApp> Media>Images
And sent folders on my samsung is empty.
Hence the sent media both photos and videos shows in gallery but doesnt shows in whatsapp messages.
And restoring using google drive backup changes date stamp of all media to current date. Which is another big mess.
Kindly suggest how to move these data to my new Samsung S22
15-10-2022 09:04 PM in
16-10-2022 09:46 AM in
@Ankit_ajmani: WhatsApp has it's own backup and restore feature, which you can access via WhatsApp > Tap the 3 dots in the top right > Settings > Chats > Chat Backup. When you installed the app on your Galaxy S22, you would have been prompted to restore your chat backup at the setup stage, if the data was available. If not, and if a backup had not been completed, then I recommend following the steps above for future reference.