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Original topic:

Smart switch

(Topic created on: 15-11-2022 06:00 PM)
Rab68
First Poster
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I'm trying to restore text messages from a Smart Switch backup, stored in the default location: C:\Users\user\documents but all i get is this message. The original phone was a J4+ and the new phone is an S22.ss.jpg

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8 REPLIES 8
Tourbillon De La Vie
Samsung Members Star ★
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Is there a backup file there? 

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hel22
Explorer
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Smartswitch didn't work for me so I used SMS backup and restore (on play store) and it worked like a charm!! 

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Rab68
First Poster
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Yes, there's a backup there.

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Rab68
First Poster
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Re SMS Backup & Restore, was that the free or paid version?

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hel22
Explorer
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totally free! Worth a try, by me it backed up and restored seamlessly. 

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Rab68
First Poster
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It says it can restore only from backups made by the app,

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hel22
Explorer
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Yes so you can't make a backup first? On your old device? That's what I did 

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Rab68
First Poster
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Yes, I did make a backup but it was about 2 months ago and the previous phone's been sold.  It's this backup that smart switch doesn't recognise.

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