S22 ultra - still having issues with videos on Facebook and Instagram, and now on WhatsApp videos

Mbfrenchbulldogs · ‎03-04-2022

So still having issues with videos on Facebook and Instagram, sound plays video stops.

Now I am having issues with WhatsApp videos.

My mate just sent me a 14 second video of a dog, plays for 2 seconds then spinning and not working.

Mbfrenchbulldogs · ‎03-04-2022

Both

BandOfBrothers · ‎03-04-2022

What happens if you soft reboot by turning the phone Off and On @Mbfrenchbulldogs ?

Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Mbfrenchbulldogs · ‎03-04-2022

Still the same

Mobz · ‎03-04-2022

wipe cache partition in recovery

then try repair apps in recovery too

dlee1992 · ‎03-04-2022

I have the same issue. Spoke to Samsung and they said they need a software patch to fix this. Absolute joke

Shnookerdookies · ‎03-04-2022

Don't have this issue 🙄
Reset phone don't restore wipe cache
Taadaa it be fine 🙂

BandOfBrothers · ‎04-04-2022

I'm not 100% convinced this all lays at Samsungs door with issues like this.

The app developers I assume need to look at their apps too.

Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Mbfrenchbulldogs · ‎04-04-2022

Done this many times, also done a soft reset.

Mbfrenchbulldogs · ‎04-04-2022

I think it's to do with the new phone and upgrade of software and the apps are behind possibly, so I do think it's samsung, but social media apps should also be updated.

As I say these work fine on my s21 ultra and my z fold 3