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New problem notification sounds

(Topic created on: 12-07-2024 05:01 PM)
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brianwilks
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I've been trying a few things out to get my notification sounds to work when my phone is locked if you have your app set on just badge notification you only get your notification sounds when you unlock your phone and they all come at once I used to get them on the old firmware and on the first ui6.1 update fine on just badge but since a few bug fixing firmwares have been released they sudely stopped now if you choose show on lock screen you do get your sounds back but I don't see the point of having them on you lock screen when your only on it for 2 seconds while you use your pin etc I prefer just badge but I do want to hear my notification sounds for Ebay Yahoo Gmail Facebook messenger WhatsApp etc like I did before I've tried various workarounds that people have suggested but they don't work on just badge now I want it back to the way I like it which is to get my notification sounds when my phone is locked but without having to have them show on the lock screen ive just done the new bug fix update today and still the battery charging features don't work my phone drains quicker and the notification problem.
9 REPLIES 9
AndrewL
Moderator
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@brianwilks: Please try heading to Settings > Notifications > Lock screen notifications > Hide content > Show content when unlocked > On > Notifications to show > Alert and silent notifications. 

If the issue persists, try heading to Settings > Apps > Select an app that you receive notifications from regularly e.g. Messages > Notifications, and make sure that 'Allow sound and vibration' is selected. 

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brianwilks
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I have just set it to what you said I have them all on allow sound and vibration but haven't tried what you have said I tried lock screen notification on show nothing as it had none on all my apps someone suggested that but it didnt work I set them on badge when I first set my phone up and it worked fine but for some reason stopped the funny thing is txts and WhatsApp do notify you when locked the rest now dont thanks I will let you know if it works
brianwilks
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It hasn't worked still the same a flood of notifications when I unlock only two apps work how I want it set up WhatsApp and txts. Gmail Facebook, Messenger, Yahoo, Ebay, and Amazon are still not notifying me until I unlock when they all used too before these updates.
AndrewL
Moderator
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@brianwilks: Please try heading to Settings > Notifications > Lock screen notifications > Show content when unlocked, and toggle this option off to see if you notice an improvement.

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brianwilks
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Hi Andrew still doesn't work I've tried everything you only get your notifications and noises when you unlock your phone put the phone not on power saving mode even tried putting all the apps I use on unrestricted still no joy ive also found another bug in lock screen notifications the hide content hides nothing it doesn't work either all was fine on the original ui 6.0 everything started after the Ai Ui6.1 firmware update first the battery drain and the charging modes not working however the notifications were still working untill these last few bug fixing updates I'm seriously thinking about getting my z4xbox out and flashing it back to the original 6.0 android 14 everything worked fine then I don't need the AI features
brianwilks
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I have found a way to get my notification sounds working when my phone is locked turn-off notifications go into each app, switch off badge, then back on for each app, then go back to notifications turn it back on go back into each app again and you will have the notification on lock screen badge again press to turn off then back on on every app leave the ones that you don't want to show on your lock screen restart your phone and all the apps you have chosen give you a notification sounds and little symbols on you lock screen when your phone is locked I haven't tried to turn off lock screen notification yet to see if you still get your sounds no idea why this way works but it does ohh and anyone using Gmail if you only get notifications when you open the app go into the app battery and choose unrestrict instead of optimised allso go into Gmail settings and check your sync and notifications are on for each folder in manage notifications and sync is switched on at the bottom hope this helps anyone having the same problems as me.
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brianwilks
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Right I tried turning off in each app the allow notifications on lock screen as a test to see if I would sill get the notification sounds in short no until you unlock your phone the same as before weird thing is when I went back into notification settings in each app it had turned the show notification on lock screen back on by itself but in notifications it said show none so I went back into each app again and pressed the show on lock screen off then back on then went back into notifications and under show they were there again so the latest updates have screwed up the notifications as well as the battery charging modes this needs sorting out its becoming worse if it doesn't get sorted soon I'm going to get my samsung z3xbox out and flashing it back to the original 6.0 android 14 I'm not paying a fortune for a phone that doesn't do what it's supposed to very disappointed.
PapaBear01
Apprentice
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My s22 is still having notification sound issues, because literally up until the most recent security patch, all my notification sounds were working, and then during that very same evening I had no sound notifications at all. Now, to give somr context on the situation (because everyone suddenly rushes in to comment as if they're a tech guru and say the same things previously said despite being told they don't work)...  via phone settings all notifications are turned on for sound, DND is not on, Volume is turned right up, Modes/Routines is not on. Ringtone works fine. When checking notification sounds via the <app-settings-notification sound> route then I can select a sound and it plays its required sound, so I know they work... however if I go the other route via <settings-apps-notifications-notification sounds> then the selected sound only provides a vibrate option, but won't play the sound at all. Also, since that security patch update, some apps have actually given vibration feedback from keyboard taps and actions within the apps, which never did before and all keyboard responses are always switched off and still show as switched off despite the fact occasionally happens. Therefore, the patch update messed with the settings itself, both audio and haptic it seems... and when i get a message via text, email, whatsapp, discord, etc the phone just shows a silent notification. Strange how the phone come out of warranty now and now its gone wrong.... suspicious coincidence it seems..

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GShoop
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There is a setting on my Samsung Watch that magically switched to "Mute notification on phone". As soon as I turned that off, I started getting the notification on my phone when it was locked...
I went to the Samsung folder on my phone
Selected the Wearable App "Wear"
Watch settings > Notifications > Mute notifications on phone (slide off)

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