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S22 Ultra reboot loop

(Topic created on: 10-02-2025 09:26 PM)
1040 Views
TrulyStucker
Apprentice
Options

Hey all,

Yeah, yeah, yeah. Read it all. Creating here a new topic to increase the impact (however, I believe Ssung won't care either). 

After the December's update I started to notice wi fi weird behavior. It just kept disconnected randomly. Well. Didn't pay much attention until today's morning when the phone started rebooting randomly.

The tricky part is.. it works fine when wi-fi is turned off completely. As soon as you turn wi-fi on, in a few minutes it freezes and then reboots. Another tricky part is.. you can turn wi-fi ON and put on airplane mode. And it will keep working.

Motherboard issue? Yeah, no way. Wi-fi module issue? Prolly not. In that case wi-fi wouldn't work at all.

Software update caused issues? I'd bet on that. 

Tried to connect phone to PC and record some logs through logcat, but it's difficult to figure out where the problem is even having logs. Need to be Ssung engineer I guess.

The fact that the company does absolutely nothing is absolutely disgraceful. 1300 EUR phone is getting useless and they drag more money through useless service points that don't even want to investigate the issue (if your nose bleeds let's just switch the whole head) is even more disgraceful. 

After reading all of the topics here and realizing how many people got impacted without any single notion of care from Ssung, I will avoid all of Samsung products from now on for the rest of my life. 

11 REPLIES 11
TrulyStucker
Apprentice
Options

Care to explain then how come there are thousands of people having the same issue, huh? Happened after the same event: firmware update. Do you think it's just a coincidence that so much people suddenly had their 1300 phone basically turned into a brick? Maybe we all dropped the phone?

I'm 36 and I had A LOT of phones in my life: from the cheapiest to very expensive and I'll tell you that. NO phone except for Samsung S22U has EVER turned into a brick after any kind of event. Yes, phones tend to become slower, that's fine, we got used to that. But basically bricked? Never. In any case. Just never. The thing that there are a lot of users that were not affected by the same thing don't comfort me at all. I'm not the engineer and I don't have to be the expert in phones manufacturing. I got 1300 EUR phone and I expect it to work longer than 2 years!

Schillerr
Pathfinder
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These stupid phrases that out of a million devices, several have broken down look ridiculous. There is widespread failure and breakage of many phones. And some people say that this is normal. It would be good if it affected them too. Smart guys.