S22 Ultra - Reboot Loop

[Dan_F92]

Hey everyone,

Not sure if anyone else is having the same problem? 

Was using my phone, as normal, nothing new was immediately installed prior and it just went blank and then went into reboot loop.

It did come back on and say "optimising apps" which makes me think it's a Samsung update issue.

I've tried wiping the cache through the back door menu but nothing is working. I'm really reluctant to factory reset if there's a simple fix. It also won't let me into safe mode but not sure if I'm just doing it wrong or the phones not giving me enough time to do it between restarts.

Any advice?

[BandOfBrothers]

Hello @Dan_F92 👋 

As you have already tried resolving the issue via clearing the cache files, and the phone won't let you get into Safe Mode via > Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. Alternatively long press the power off button and then long hold on Turn Off to get to Safe Mode. 

Then the other last resort you can perform is a Factory Reset,  which I appreciate your not wanting to perform, however there may not be another self help troubleshooting step you can take at this stage. 

If you perform a forum search you may find existing threads with some further help or guidence within.  

The issue could indeed be software related or  hardware related. 

Sending feedback via the Samsung Members App too that goes directly to Samsung may yield more answers. 

A Samsung Service Centre  / Samsung Experience Store maybe able to assist. 

https://www.samsung.com/uk/support/repair/ 

If i can be of any further help please don't hesitate to ask  😎 

[sujayedwin]

I had the same boot loop  issue last week. I end up loosing all my data and phone by doing an firmware update thinking that will fix the issue

[Faisal_A]

Same issue here since last week ! I tried the possible light solutions like yours (optimizing, disabling some apps, updating Google play services, ...) but still not fixed.

I also tried safe mode but it won't reboat with safe mode. My problem I'm not ready for back up and factory reset. Hope we can find solution .

[Dan_F92]

I'm sorry this happened to you to. It's a nightmare. Why should be be penalised for something that's not user error.

[FixMyS22Ultra]

Same issue. I've emailed Samsung, lost all data and now my phone completely doesn't work at all. Boot loop since update. Check Reddit too, there are Loads of people commenting and complaining about similar issues in the last few weeks.

[Dan_F92]

I've also emailed. I'm just waiting for a response. If I don't get anything satisfactory, I will be seeking further advice, probably down the legal route. With the amount of people affected I'm going down Class Action.

[FixMyS22Ultra]

*Deleted*

[Dan_F92]

I'm more miffed at the fact I'm still expected to pay for the handset, mines under Samsung finance and they've just shunned me off saying it's not their issue.

[Members_Ss8nLCy]

I have this same exact issue. Samsung S22 SM-901B (EUX) and yesterday after updating to the October 1 2024 patch level I went into a constant bootloop.

Problem is, you cannot revert the firmware or downgrade, as the latest binary on this patch is C, it is a brand new binary on this October 1 patch.

I have done a full reset with stock firmware and found the following:

1) It still bootloops after the reset, however after 20~ish times (its random) it will eventually land at the greeting screen asking you for your language, google account and samsung account.

If you get here DO NOT turn on wifi.

I have tested this on 2 different occasions, with wifi turned off for different intervals, first time it was off for 20mins, I then connected to my AP and in less than a minute, once it connected and started data transfer, the phone was back into a boot loop.

The second time after resetting and waiting out further bootloops to get back to the greeting page, i did the setup again and then i waited 2.5 hours with it being completely stable before turning on wifi, and again, within a few seconds it was in a permanent bootloop.

Using a phone without wifi in 2024 is completely useless, this needs to be hotfixed ASAP!!!!!!!!!!!!

[Members_Ss8nLCy]

I have this same exact issue. Samsung S22 SM-901B (EUX) and yesterday after updating to the October 1 2024 patch level I went into a constant bootloop.

Problem is, you cannot revert the firmware or downgrade, as the latest binary on this patch is C, it is a brand new binary on this October 1 patch.

I have done a full reset with stock firmware and found the following:

1) It still bootloops after the reset, however after 20~ish times (its random) it will eventually land at the greeting screen asking you for your language, google account and samsung account.

If you get here DO NOT turn on wifi.

I have tested this on 2 different occasions, with wifi turned off for different intervals, first time it was off for 20mins, I then connected to my AP and in less than a minute, once it connected and started data transfer, the phone was back into a boot loop.

The second time after resetting and waiting out further bootloops to get back to the greeting page, i did the setup again and then i waited 2.5 hours with it being completely stable before turning on wifi, and again, within a few seconds it was in a permanent bootloop.

Using a phone without wifi in 2024 is completely useless, this needs to be hotfixed ASAP!!!!!!!!!!!!