21-02-2022 03:28 PM - last edited 21-02-2022 03:29 PM
Purchased s22 ultra 256gb green colour on 11th feb (original order on 9th had to be cancelled due to change of payment method)
since order has been placed, no updates received and order tracking still shows as ‘processing’ state and not moved from ‘order placed’
25th feb was date selected for delivery but just bit surprised not received it today like a lot of people have
Rang Samsung few times and just being told my order is awaiting stock allocation - concerned may miss out getting it on time
friend placed order for exact same phone albeit in black on 17th feb and is getting his delivered today (he’s got the DPD email)
anyone else in a similar situation or any ideas with how this process works
21-02-2022 03:45 PM in
21-02-2022 04:04 PM in
What do you think are the chances of receiving it by or on 25th especially with all this talk around the green one being out of stock
I’m hopeful and trying to remain that way lol
surely Samsung have to ensure it is delivered by 25th as this was the selected delivery date and still shows this date on the order tracking…I mean they can’t expect us to wait any longer right?!
21-02-2022 04:13 PM in
21-02-2022 04:23 PM in
21-02-2022 04:33 PM in
The impression i have gotten from reading what others have written is that there order status first changed to 'preparing dispatch' then within 24 to 48hrs they received the DPD dispatch email and it was essentially confirmed from that point onwards
Guess its just about riding out the next couple days for this elusive DPD email lol and constantly checking the order tracking
21-02-2022 04:38 PM in
i'm in Canada but in the exact same situation. Pre ordered on the 11th in the morning and still under processing. Green 256GB as well.
I was told on the chat some concerning information that it would only ship out on March 9th, but i dont believe that as if you were to order now, thats the estimate they give you. When i ordered it said shipping Feb 23rd.
21-02-2022 04:45 PM in
Just checked online tracking and status now changed to 'preparing dispatch'
cancel order button now longer there but now been replaced with track order button
fingers crossed for delivery tomorrow!!