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Original topic:

S22 ultra only recognises cable charging and super fast charging but not fast charging

(Topic created on: 03-07-2022 01:58 PM)
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Members_6bJUMNW
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Hi, I've just got my s22 ultra and noticed that when I try to fast charge (not super fast charge) it doesn't recognise fast charging? now, I've got fast charging enabled in the settings and when I toggle it on and off nothing happens, the phone recognises super fast charging immediately but not normal fast charging. Its a brand new phone just got it yesterday and I've tried 3 different USB c cables and 3 different Samsung fast charging plugs but still nothing. When I tried to see if my portable charger would get the phone to recognise fast charging, the phone does for about 5-10 seconds and then just goes back to 'cable charging' and also to note, when my phone recognises fast charging through my portable charger for about 5 seconds, the time to charge changes from let's say 45 minutes until full to cable charging and 1hr and 10 minutes to charge. I've spoken to someone at Samsung and they said the reason why the phone isn't fast charging is because that's its default charging method? but that doesn't make sense because like I mentioned previously, when try to charge it with my portable charger the time to charge changes and is much quicker until it no longer recognises it and reverts back to cable charging which is quite a bit longer. Has anyone got a solution or is that just the way it is? thanks

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2 REPLIES 2
Socop
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Hello I have a new s22 ultra on snapdragon and I have the exact same problem as the outhor of this topic, is there any solution to this problem? I have tried restarting my phone turning on only fast charging or all the charging methods changed my cables and adapters but to no avail, Would really appreciate if someone could help with this problem

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Mouzy
Journeyman
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Same here...used to work
Exinos
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