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S22 Ultra bootloop death

(Topic created on: 25-12-2024 02:55 PM)
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DN0
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Earlier at the start of the month while the phone is sitting on the desk randomly restarted and went into a bootloop thats impossible to stop after trying every method and samsung support giving the same methods ive already tried but once it fully died from bootlooping for hours and hours i was hoping the boot resets and forgets the bootloop lile samsung support said but didnt work and now to the poing it boot looped so much that it wont even boot at all or charge now, hoping whatever it is i can get it fixed without losing any file/photo.
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BandOfBrothers
Samsung Members Star ★★
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Hello @DN0 👋 

I can appreciate how frustrating this must be for you,  and understand the importance of retaining your own personal information on the phone. 

Hopefully you did set up Samsung Cloud and set up Onedrive or one of the other vaults such as Dropbox to back up your data. 🤔 

I assume using Samsung SmartSwitch via a PC won't work. 

Samsung will typically fully reset /  flash the phone as a first step which will delete your information. 

If i can be of any further help please don't hesitate to ask  😎 

If you perform a forum search you may find existing threads with some further help or guidence within.  


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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DN0
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cloud isnt free so couldnt use that
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