My Internet connection is not working now. Can someone please help me.

[owisa]

Galaxy 20

[lminvti]

Hi @owisa and warm welcome 👋

You can try using members app diagnostic tool under support section first.

Is it wifi or mobile data?
You can do network reset in settings > general management > reset > reset mobile network settings (if its for mobile data)
And reset WiFi and Bluetooth (if it's for WiFi.

Other thing you can try is wipe cache partition on your phone.

Try safe mode on your phone and see if there's no 3rd party apps causing it:
https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/

Reset your modem (if its WiFi issue)

[Piper123]

Reset network settings

You won't lose data but you will have to re enter your WiFi passwords.

Network will send you new APN behind the scenes within seconds. You won't have to do anything with this.

[MarcusSmartLink]

This is correct.