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S22 Disney+ Promotion - stuck on sign in page

(Topic created on: 15-04-2022 11:53 PM)
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chippy1
Apprentice
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Hello, when I go to https://www.samsung.com/uk/boost/disneyplus/ on my new S22 (google chrome, cleared cache, cookies, light mode) I click the black "Sign In" button under "Reedem Using your Samsung Account" but the page just refreshes. I then get the same page and again prompted to "Sign In" with the same black button. I'm stuck going round and round! I've clicked the 3 horizontal bars at the top left of the screen and I can see my name as I'm logged in! So unsure what is going on here if anyone has had a similar issue? Thanks!

P.S - I have even tried the desktop route on the link above - a QR code shows to scan through my phone but the same thing happens!

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2 Solutions


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Solution
Aklima
Big Cheese
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Hi,
Have you tried samsung browser to see if u have the same issue?

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Solution
chippy1
Apprentice
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@Aklima Ahhh so I got it to work - here is the solution: download samsung browser from google play, update it in the galaxy store, set it to the default browser, then click the link and then the form should show up. 

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5 REPLIES 5
Solution
Aklima
Big Cheese
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Hi,
Have you tried samsung browser to see if u have the same issue?
chippy1
Apprentice
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@Aklima Will try this now- I saw people were advised to use Chrome over the samsung broswer but will let you know the result 

Glenntech
Samsung Members Star ★
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I had this for a couple of weeks
Then I could go through the process to get the code.
Think you have to wait after you get the phone for a couple of weeks or so to be able to get it.
Some seem to be able to get it earlier
It's annoying I know
But it will eventually work
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Solution
chippy1
Apprentice
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@Aklima Ahhh so I got it to work - here is the solution: download samsung browser from google play, update it in the galaxy store, set it to the default browser, then click the link and then the form should show up. 

Pgpmas
Navigator
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Try using the Samsung Internet browser
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