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Recent Update December 2024

(Topic created on: 28-12-2024 02:52 PM)
1646 Views
MoJo1229
Student
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I came home from being gone for 3 days and my phone will no longer connect to my Android Auto. Will no longer connect to my Samsung TV via HDMI, Screen Mirror or Cast.   I have had screen freezing. 

This is ridiculous.  Get it together Samsung.  I used to LOVE my Samsung products, it's all I buy. However, as of recent I'm being more and more disappointed. 

1 REPLY 1
BandOfBrothers
Samsung Members Star ★★
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Hi there @MoJo1229 

Welcome to the Samsung Community Forum 👋 

So sorry to hear of the issues your currently experiencing with Android Auto. 

I totally understand and appreciate how frustrating this must be especially as everything worked OK as it should before the update. 

May I ask have you tried any troubleshooting steps  🤔 

i.e 

Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

And or try a forced reboot by holding down the volume down key and power button simultaneously for more than 7 seconds to restart it. When your phone resets, you will feel it vibrate.

If you perform a forum search you may find existing threads with some further help or guidence within. 

A person can send feedback directly to Samsung via the Samsung Members App too for samsung to analyse. 

Please let us know how you get on. 😎


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "