Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Random AUDIO distortion over USB-C earphones S22+ HELP

(Topic created on: 07-04-2022 10:00 PM)
26937 Views
Dreadish
Navigator
Options

When im listening to music or watching videos over AKG USB-C original Samsung earphones, sound ocasionaly after a while audio started getting distorted -  Its totaly random. It happens randomly, but when it starts, its goes on and on every few seconds. Pause the video/music and resume,  makes it go away, but starts again in few seconds. when this happened, i disconnected the earphones to see if it will continue over speakers, but it didnt. Over speakers plays no problem. Then i  tried another original AKG samsung earphones,  and it was again distorted every few seconds. Earphones are not the problem-they are all original, tried 3 of em and they are not the cause.

Fact 1: audio gets distorted, and when it does, it dosent stop untill reboot.

Fact 2: audio gets distorted  ONLY when i have connected USB TYPE C  earphones (all original from Samsung)

Fact 3: audio plays normal on speakers on every volume

Fact 4: i booted in safe mode, also was playing normal with no  distortion.

Fact 5: i  tried with or without DOLBY ATMOS-didnt fixed distortion, was still distorted

After i reboot in safe mode, it played  normal again, now after few hours , didnt came back. i rebooted back into normal mode, and issue atm didnt returned. but it will, since last time it did.

Im trying to  figure out what causes it. (hardware or software).??

I have April update firmware and I already did factory reset after updating. Didnt helped. Since its random, and it happens only when using earphones, maybe usb-C need too get firmware fix? I read old s21 forums, some people got firmware updates for usb-c connector.

Maybe April,s Firmware S906BXXU1AVCJ did something to audio driver in S22+??? and need to be fixed in next updates?

Any help would be apreciated. What else can i try when audio distorsion comes back?

Samsung,  FIX this!!!! (or im thinking returning the device)

 

 

84 REPLIES 84
Crookedcolors
Apprentice
Options

I have had my S22 Ultra for two weeks now and my headphones pop real bad like I have them to loud. Which I don't. I have the Sony WHXB900N headphones and they worked perfectly with my Moto Edge. I have trouble-shooted everything and I cannot find the problem. Samsung please address this because this is a deal breaker for me. I love the phone but my music is a must!

0 Likes
Members_p7a4OMR
First Poster
Options

I have the same prob, with adapter usb,c to 3,5 jack

0 Likes
Piø
Student
Options

I can confirm, uninstalling Viber solved the issue for me.

0 Likes
dcalde78
Journeyman
Options

I thought I'd join in here with a similar issue with the A55 which was bought to replace my A72 which was a great phone but has started to fall apart. I knew I'd need an adapter, so I bought an Apple USB-C to 3.5mm because I've had some of their stuff work with Samsung before, and the UGREEN one that comes up when you search for them on Amazon. 

 

Neither work. The A55 detects the Apple adapter as something that needs charging, and the UGREEN one can kind of work but the audio is unbelievably poor quality, if it works at all. It also insists on triggering Bixby/Google Assistant and despite disabling both of those, it now prompts me to set up Google Assistant. Spotify barely sends audio, whereas Samsung Music seems to work a little better, though it still doesn't sound any good.

 

There are no options for audio in the USB settings for some reason. This phone was brand new out of the box yesterday, as were the adapters. USB-C audio simply does not work on this phone for some reason. I'm using my Meze Neo 99s which do have inline controls and mic but that shouldn't matter.

 

I don't know what Viber is, but it isn't present on the A55 for me to remove.

 

All of this hassle, YEARS worth according to this thread is completely unnecessary. It was moronic to remove the headphone jack and create an issue that didn't exist but I suppose Samsung have to be like Apple and milk as much money as they can out of people. It's infuriating.

0 Likes
AakashGl
First Poster
Options

Hey

I have A54. I use the Abigail Pro dongle by Venture Electronics alongwith my 3.5 mm IEMs. They work fine without any issue. Sound quality is amazing on Spotify as well as Poweramp or any other app for that matter.

0 Likes