Random AUDIO distortion over USB-C earphones S22+ HELP

[Dreadish]

When im listening to music or watching videos over AKG USB-C original Samsung earphones, sound ocasionaly after a while audio started getting distorted -  Its totaly random. It happens randomly, but when it starts, its goes on and on every few seconds. Pause the video/music and resume,  makes it go away, but starts again in few seconds. when this happened, i disconnected the earphones to see if it will continue over speakers, but it didnt. Over speakers plays no problem. Then i  tried another original AKG samsung earphones,  and it was again distorted every few seconds. Earphones are not the problem-they are all original, tried 3 of em and they are not the cause.

Fact 1: audio gets distorted, and when it does, it dosent stop untill reboot.

Fact 2: audio gets distorted  ONLY when i have connected USB TYPE C  earphones (all original from Samsung)

Fact 3: audio plays normal on speakers on every volume

Fact 4: i booted in safe mode, also was playing normal with no  distortion.

Fact 5: i  tried with or without DOLBY ATMOS-didnt fixed distortion, was still distorted

After i reboot in safe mode, it played  normal again, now after few hours , didnt came back. i rebooted back into normal mode, and issue atm didnt returned. but it will, since last time it did.

Im trying to  figure out what causes it. (hardware or software).??

I have April update firmware and I already did factory reset after updating. Didnt helped. Since its random, and it happens only when using earphones, maybe usb-C need too get firmware fix? I read old s21 forums, some people got firmware updates for usb-c connector.

Maybe April,s Firmware S906BXXU1AVCJ did something to audio driver in S22+??? and need to be fixed in next updates?

Any help would be apreciated. What else can i try when audio distorsion comes back?

Samsung,  FIX this!!!! (or im thinking returning the device)

[WoodyPecker]

Same with my new A54 playing any wired headphones through Dragonfly Red DAC. It sounds like intermittent electrical interference. V frustrating as I had no issues with the same set up on my old A71.

[WoodyPecker]

Update, no issues while listening with the same set up when out and about. Thinking there must be interference from my WiFi router or WiFi extender. Thoughts anyone?

[AakashGl]

I am also using A54 and having similar problems. I am using my IEMs using a usb dongle dac. Audio is fine while listening to music. The only problem is on phone calls when voice of the other person suddenly starts sounding metallic and heavily distorted. I have used the same setup on my A52 which was working fine without any issues in call or music.

[PanicMechanic]

When this starts happening, just restart your phone (turn it off and on) and it will work fine. It does on my A54.

[Members_Y09h6i3]

Yes but for how long ? If it happens again in a moment, it's not a real solution 😣.

Anyone from Samsung support ?
@Libb could you help us reach them please?

[PanicMechanic]

It does not happen again in a moment. Try and see. Of course, when it happens again, restart the phone again. The phone needs to be restarted every once in a while anyway.

[PanicMechanic]

If someone knows how to report a bug to Samsung, please do.

But jugging by the fact that even this forum is not working properly, there is a slim chance of them fixing this bug anyway...

[matejay]

Nah mate, I tried reporting it and several other bugs but just gave up trying as I got nowhere with their support. They don't give a rats ***** about the actual requests of their users so I just left them for another brand.

[ProfessorC]

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@PanicMechanic wrote:

When this starts happening, just restart your phone (turn it off and on) and it will work fine. It does on my A54.

Nope, that's the first thing I tried. It didn't fix it for me. Issues continued.

[ProfessorC]

You have to believe none of this would happen if they still included an actual headset jack on the &%$* phone.