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"Other" folder taking up 80gb of space and no longer accessible.

(Topic created on: 16-06-2022 01:32 PM)
12455 Views
Yodaisdead
Journeyman
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My storage is fast running out (94% used) and the main culprit is the "other" folder, taking up over 80gb of space.
I don't use much space for photos, media etc.
I could access this on my S20 and could clear out a lot of temp files etc but with my S22 ultra, I can't get access.
I've tried various file manager apps but nothing seems to help.

Anyone else have this issue or know a solution?

Thanks.
15 REPLIES 15
BandOfBrothers
Samsung Members Star ★★
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A good route to deleting old files is >

Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too. 

@Yodaisdead 

https://eu.community.samsung.com/t5/galaxy-s20-series/what-is-other-in-storage. 

And

https://eu.community.samsung.com/t5/galaxy-note10-series/how-do-i-clear-the-quot-other-quot-storage-... 

If you search the forum or google search there is information on what can be done.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Yodaisdead
Journeyman
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Yeah, I've tried that too with no change. Thanks though
BandOfBrothers
Samsung Members Star ★★
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Ok @Yodaisdead 

 

If the links I've added don't particularly help then have a search as suggested.

However be mindful that deleting data from the Other Folder needs to be carried out with care as not to lose data you want to retain.

I wish you all the best.  :smiling-face: 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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antikythera
Black Belt 
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I use Google Files to keep my Android devices in check. It can safely clear the 'other'
Yodaisdead
Journeyman
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Yeah but not on my s22 ultra it cant. I can see the folder but i cant see any contents in it to delete. It says empty.
antikythera
Black Belt 
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Use the clean function, not the file browser bit. It will delete old cache from apps
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Alfsdad
Voyager
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Google Files works on my S22 and has done since the first day I vote the phone.
Yodaisdead
Journeyman
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Unforunately, it doesnt clean that part.
Yodaisdead
Journeyman
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It works for some of my phone, but not the part I need access to.