Problem with Samsung Wallet, Samsung Pass and Secure Folder

[umarar]

I've been trying to setup the samsung wallet, pass and secure folder and it won't work.

Samsung Wallet "Couldn't set samsung wallet verification method (After setup is complete, restart your phone and open Samsung Wallet to try again)". Here I've tried restarting my phone, after I open it again it occur the same problem.

In Samsung Pass it says "Samsung Pass is temporarily not available. Try again later.".

And with secure folder, "Couldn't create Secure Folder (Unauthorized software is installed. Secure Folder can't be used on this phone)".

I've done many things like going to the app and clear cache, restarting my phone, clear cache partition, factory reset, deleting the app. Please, help!

[-Robot-]

Error says you have unauthorised software, have you checked if that's the case

Games that maybe malicious?

[Tourbillon De La Vie]

Is/was your phone rooted? If yes that explains why it is not working 

[lminvti]

Hi @umarar and warm welcome 👋

Where did you purchased your phone from? Or have you rooted your device or installed any Rom's ? If so that's the reason why you have problem.

Go to settings > about phone > status information > does phone status says official?

[HQ71]

Hello @lminvti @

I'm experiencing an issue on my Galaxy S23+.

I've already tried the following troubleshooting steps:

• Booted into Safe Mode to check for conflicting third-party apps
• Wiped the cache partition
• Cleared data and cache for the Secure Folder app
• Ensured that Developer Options are disabled
• Checked Settings > About phone > Status information, and it shows the Phone status as "Official"

Despite all this, the error still appears and I can't install Secure Folder or use Samsung Wallet nor Samsung Pass. I did not root or modify my device, and it was purchased from a reputable seller.

Can I solve this issue while having an "Official" phone status? Any suggestions or help would be greatly appreciated.

Thanks in advance!