problem popup since OneUI 7

[Sokar1be]

Since the upgrade to OneUI , I have an issue with  a popup in serveral 3rd party apps, e.g. Outlook, Facebook, Youtube, ... Sometimes the popup apears when starting up the app, for example in outlook it opens whenever I start the app, and the popup apeares several times. Somthings, the popup apears when playing something in youtube, and my video minimalizes. 

Does someone else have/had this glitch, and is there a way to resolve it? 

Thx in advanced!

[Rhox1979]

I've the same problem. Occurs randomly on my S22

[Members_Z0eCwun]

Same issue S22 Ultra.

Very annoying.

[Members_qtxy45l · Accepted solution]

So I resolved my issue via a suggestion from a Microsoft support post. There's an app called "Office Mobile" that seems to be connected somehow to the Samsung Cloud store. By opening that app, if finally requested the permissions necessary to allow the Microsoft apps to function as intended. I no longer get those pop-ups, and the apps open now and don't crash.

[RandoS23--]

What phone are you on? I've read this a few times but the only office app is 365 and it won't even launch. Doesn't work on s23+

[Sokar1be]

Thank you, this solved the problem for me. Never would have thought, that this app would cause this problem. Never used this Office Mobile app. 

[RandoS23--]

So this is only part of the solution. I had the outdated Office app in my secure apps folder. I uninstalled this app and installed the Microsoft 365 app and enabled the prompts for permissions and then it launched in the secure area. I then went back to the standard app and opened it and it worked. So it looks like the legacy app in the secure folder needs to be updated via the secure app store in order for the non secure area apps to work. What a pain to troubleshoot!

[Sokar1be]

luckely the problem is solved. Also thanks for your feedback. Can be important information for others in need of help.