03-02-2024 07:35 PM - last edited 03-02-2024 07:46 PM
Hey folks, does anyone seem to know what could be the issue with my device?
It's quite frustrating having to deal with loss of signal each day.
I have attempted the following approach:
1) Replaced the physical SIM for a new one.
2) Turn On and Off airplane mode (several times each day)
2) Reset the network (this was a temporary fix)
3) Cleared cache partition
My Galaxy Watch 4 Active recently disconnected from the phone more than 5 times each day.
I wiped the cache partition and reset the Watch. Though that did fix the Watch issue.
It's really frustrating. Samsung what's up?
Solved! Go to Solution.
04-03-2024 01:22 AM
11-04-2024 02:27 PM
Update: Samsung and Service Provider would not help at all and just said the phone is old you will have to buy a new one. This problem happened right after the Security Update I got in February. I fought and fought with both on how this is Samsung's fault and how if it wasn't for there update I wouldn't need a new phone, I had all the receipts and timestamps but no budge as the phone is "old and out of date". Amazing as the phone came out exactly two year pretty much on the dot to when the update came. I figured if I needed a new phone I might as well try and take a stab at taking this one apart and fixing it first. I took the advise from this forum and several others as well as youtube videos and changed out a few parts for like under $30.
Parts Changed:
-Signal Antenna (https://www.amazon.com/dp/B0CJ8TFC4L?ref=ppx_yo2ov_dt_b_product_details&th=1)
-USB C Charger Dock Board (https://www.amazon.com/dp/B0B8YZMXQL?ref=ppx_yo2ov_dt_b_product_details&th=1)
-Back Cover (I was careful enough taking this off but for around $10 it was great peace of mind to have and I found it easier then removing the old gasket and replacing a new one)(https://www.amazon.com/dp/B0BDZ29HGR?ref=ppx_yo2ov_dt_b_product_details&th=1)
-Electronics Tool Kit (Very Handy if you don't have all the proper tools, but most of the tools come with the above recommended parts) (https://www.amazon.com/dp/B08SGM6F79?psc=1&ref=ppx_yo2ov_dt_b_product_details)
The problem is completely resolved and the phone is working flawlessly. Having the phone switch back and forth for a month and a half probably did a number on my battery but while it was scary at first it the process was easy if you follow some step by step youtube videos so when I need to replace the battery I will feel confident enough. I really hope this helps as we are all put in this situation by Samsung and new phones are super expensive. Not fully sure how class action lawsuits come to be but I would be shocked if this doesn't become one with Samsung being aware of the problem and continuing to pass along the update.
03-02-2024 07:45 PM
03-02-2024 07:46 PM
03-02-2024 07:52 PM
My device is S22 ultra, I've edited the title.
Regarding the tips you shared, thanks. But I have done most of it, except factory reset my phone. (I don't plan on doing that)
It might have something to do with the software update that I installed.
03-02-2024 07:56 PM - last edited 03-02-2024 08:35 PM
Oh, I'm sorry about your trouble. I do hope that they'll fix it for us
Regards
03-02-2024 08:02 PM - last edited 03-02-2024 08:03 PM
03-02-2024 08:22 PM
03-02-2024 10:01 PM
This is an issue that has been going on for many S22 Ultra users. Many people suspect it has to do with a security update from November of 2023. I myself began encountering this problem mid January 2024 after an update and it is quite frustrating. There doesn't seem to be a fix to this. A few people have stated that getting the antenna replaced in their device helped but some others have said it doesn't. New devices, new Sims, resets, all the same issue. Some S23 Ultra users are experiencing similar. It's a true shame
06-02-2024 08:58 PM
We can not use the phones, fix this issue immediately...
06-02-2024 09:12 PM
I sincerely wish that some famous YouTubers could get to know about this issues, so that they can be our voice that we do not have.
Samsung is letting me down for the first time in almost a decade. #Pity #galaxy