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Poor phone signal on S22 ultra

(Topic created on: 03-02-2024 07:35 PM)
15533 Views
DarealDD
Journeyman
Options

Hey folks, does anyone seem to know what could be the issue with my device?

It's quite frustrating having to deal with loss of signal each day. 

I have attempted the following approach:

1) Replaced the physical SIM for a new one.

2) Turn On and Off airplane mode (several times each day)

2) Reset the network (this was a temporary fix)

3) Cleared cache partition 

My Galaxy Watch 4 Active recently disconnected from the phone more than 5 times each day. 

I wiped the cache partition and reset the Watch. Though that did fix the Watch issue. 

It's really frustrating. Samsung what's up?

 

Galaxy S22 Ultra 

(1)
41 REPLIES 41
luke19831
Navigator
Options
I'm having same issue hopefully will be fixed with a software update.
RajeevPR
Voyager
Options
Try these too
1. Force Restart your device
A force restart can solve minor software glitches and bugs that could be causing the signal loss.

1. Press and hold the power button and the volume down button simultaneously.

2. Keep holding both buttons until the device vibrates and restarts.
3. Release the buttons once the Samsung logo appears on the screen.
2. Move to an open area
Buildings and other large structures can sometimes interfere with your phone signal.
Identify your current location and the direction of the nearest open area.
Safely navigate towards the open area.
Once you’re in the open area, check your phone’s signal strength.
3. Reseat the SIM card
The problem could be as simple as your SIM card not being properly seated in its slot.
Menu
Samsung Galaxy S24 Keeps Losing Signal? (6 Effective Solutions)
Published on: January 23, 2024 by Harold Hisona
Home » Samsung

A Samsung Galaxy S24 might lose signal due to software glitches, which can disrupt the phone’s ability to maintain a stable connection with the network.

Physical obstructions, such as buildings or other large structures, can also interfere with the signal. Lastly, issues with the SIM card, such as it not being properly seated, can cause the phone to lose signal.

Solutions
1. Force Restart your device
2. Move to an open area
3. Reseat the SIM card
4. Reset the mobile network settings
5. Factory reset your phone
6. Contact your carrier
1. Force Restart your device
A force restart can solve minor software glitches and bugs that could be causing the signal loss.

1. Press and hold the power button and the volume down button simultaneously.

2. Keep holding both buttons until the device vibrates and restarts.

Press and hold the power button and the volume down button simultaneously.
Keep holding both buttons until the device vibrates and restarts.
3. Release the buttons once the Samsung logo appears on the screen.

Release the buttons once the Samsung logo appears on the screen.
Samsung Galaxy S24 Keeps Losing Signal 4
2. Move to an open area
Buildings and other large structures can sometimes interfere with your phone signal.

Identify your current location and the direction of the nearest open area.
Identify your current location and the direction of the nearest open area.
Safely navigate towards the open area.
Once you’re in the open area, check your phone’s signal strength.
3. Reseat the SIM card
The problem could be as simple as your SIM card not being properly seated in its slot.

The problem could be as simple as your SIM card not being properly seated in its slot.
Power off your device.
Locate the SIM card slot and carefully remove the SIM card.
Inspect the SIM card for any visible damage.
Reinsert the SIM card into its slot.
Power on your device and check the signal strength.
4. Reset the mobile network settings
Resetting your mobile network settings to their default state can also fix signal issues.

1. Open your phone’s settings.

2. Tap on ‘General management’.

3. Tap on ‘Reset’.
Tap on ‘Reset mobile network settings’.

5. Tap on ‘Reset settings’ to confirm.
After the reset, check to see if your mobile data is working again.

5. Factory reset your phone
If none of the above solutions work, you might need to factory reset your phone. This will erase everything on your device and return it to its original state.

1. Back up all important data on your phone as it will be deleted in the process.

2. Open your phone’s settings.
Scroll down and tap on ‘General management’.

4. Tap on ‘Reset’.
Tap on ‘Factory data reset’.

6. Scroll down and tap on ‘Reset’.
If those solutions won't work, reach for customer care
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(1)
DarealDD
Journeyman
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My device is S22 ultra,  I've edited the title. 

Regarding the tips you shared, thanks. But I have done most of it, except factory reset my phone. (I don't plan on doing that)

It might have something to do with the software update that I installed. 

(1)
DarealDD
Journeyman
Options

Oh, I'm sorry about your trouble. I do hope that they'll fix it for us

Regards

DanyAlv
Explorer
Options
This has been a issue with since they moved the antenna down I had signal issues with my S23U and now the same with the s24U, now I am mainly hooked to a wifi and enable wifi calling so It does not bother me much. But once I am on the go, the signal is atrocious.
RajeevPR
Voyager
Options
Oh then you should wait for next software update, nothing more to do
0 Likes
Srk1234
Apprentice
Options

This is an issue that has been going on for many S22 Ultra users. Many people suspect it has to do with a security update from November of 2023. I myself began encountering this problem mid January 2024 after an update and it is quite frustrating. There doesn't seem to be a fix to this. A few people have stated that getting the antenna replaced in their device helped but some others have said it doesn't. New devices, new Sims, resets, all the same issue. Some S23 Ultra users are experiencing similar. It's a true shame

(2)
Mrtk1
Journeyman
Options

We can not use the phones, fix this issue immediately...

DarealDD
Journeyman
Options

I sincerely wish that some famous YouTubers could get to know about this issues, so that they can be our voice that we do not have. 

Samsung is letting me down for the first time in almost a decade. #Pity #galaxy