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Photo disappearing from albums and gallery

(Topic created on: 18-10-2022 08:17 AM)
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Moneeque
Apprentice
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Hi, so a whole bunch of my pics just gone missing from albums and gallery?
Can anyone help?
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14 REPLIES 14
-Robot-
Samsung Members Star ★
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Did you backup your photos? Google photos? If you didn't I don't think anyone can help you
Moneeque
Apprentice
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I'm sure they are backed. I moved them to a album but they've just disappeared?
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Moneeque
Apprentice
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I don't get it...why would pictures just get removed?
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Moneeque
Apprentice
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I'm sure they are somewhere? I just need to retrieve them, please help me, they are important pictures of graduations and stuff
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-Robot-
Samsung Members Star ★
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You could search for them on your phone in "my files" app

How did you back them up? Moving them to another folder isn't backing it up Screenshot_20221018_085822_1000001169_1666079902.jpg
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Moneeque
Apprentice
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Oh how do I locate "my file " app?
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Moneeque
Apprentice
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Also for future...how do I ensure my pics are backed?
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Neo001
Legend
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Download Goigle Photos. You can backnthem up there. Google offers 15GB free storage across all its services. You have an option to upload photos with a reduced resolution.

Second option, is to enable sync with OneDrive. It offers 5GB of free storage. 

For both Google and OneDrive, you can buy a subscription for additionele storage.

 

Another option is to back up your photos on an external Drive (SSD/pen drive).

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Bigtasty65
Big Cheese
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Check your Gallery recycle bin. Hopefully you enabled that at an earlier time.
Also check Google Drive incase they got backed up automatically to it.
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