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Phone App crashing after One UI 6 update

(Topic created on: 21-11-2023 02:34 PM)
45547 Views
Max_5
Journeyman
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Subject says it all.

I can open the app. But the moment I try to make a call or receive a call, the apps goes on a crash loop. I cannot view the contact if who is calling me, i cannot hang up, and I cannot use the phone as the app keeps popping in front and crashing.

Resetting the phone is not an option as I have multiple MFAs configured and not easy to restore.

Anybody with the same problem or any solution for this issue?

I have already cleared the storage for the app, rebooted the phone multiple times and even tried on safe mode. 

102 REPLIES 102
Members_HCsEFmI
First Poster
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I tried this.. the Google phone app just crashed instead...s24 ultra ui 6.1

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Members_HCsEFmI
First Poster
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I tried that but then that just crashed instead as soon as someone called me.

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Members_Y0xgawt
Apprentice
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How one does this correctly? 🤔

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