12-03-2022 10:18 PM
I've just started using my Samsung Galaxy S22 Ultra, but there seems to be an annoying bug I. The software. When I select apps to see their permissions it just shows a white screen with de headings "Allowed" and "Not allowed". It does not matter if the theme is dark or light mode.
Solved! Go to Solution.
13-03-2022 10:51 AM
13-03-2022 02:30 PM
13-03-2022 06:25 PM
Hey ! I'm kind of relieved I found some other users experiencing the same problem ! I searched all over the web and found nothing but this trend and another one I started on Reddit.
Is it worth asking for an exchange from the shop where I bought it ? Or is it happening to all the S22 ultra's around ?
14-03-2022 09:39 AM
I am experiencing the same issue, after I received my Galaxy Note 22 Ultra today. I did try to change resolution, font size, applied new theme and nothing. I hope there is going to be a fix soon.
15-03-2022 02:32 AM
I thought I give you guys an update.
1. I did try to delete system cache - no luck issue still there
2. I spend 3 hours on chat an remote session with Samsung care and we did try:
a) Change Theme to dark theme / dark mode - no luck issue still there
b) Change resolution - no luck issue still there
c) Change contrast and zoom and other display related settings - no luck issue still there
3. Samsung Care suggested to restart in safe mode, but the issue persisted in safe mode
4. Samsung Care suggested to Reset all settings - The issue was still there
5. As a last resort and as I did get the phone only yesterday I did do a factory reset and that did fix the problem. (Only spend half of night setting the phone to what I wanted to be)
I am uncertain at this stage if it was SmartSwitch transfer of data between my Note20Ultra and the S22Ultra or any of the downloaded applications did cause the issue.
I am going to update all the default apps on the phone to the latest versions on Play Store and Galaxy store and will do some tests. Hopefully I can report some results.
15-03-2022 03:28 AM
Thanks for the detailed explanation..
Yeah I have tried a lot of the things you did with no luck..
Was worried that the only way was to factory reset!
When you did that did you use SmartSwitch again?
15-03-2022 10:56 PM
Hello Devesconnect,
I did use the SmartSwitch yesterday after the factory reset to move the data from the Note20Ultra onto the S22Ultra and this time around I had success. The permission tab works fine after I fully set-up my phone.
What I did differently this time though is; I went into Custom transfer and under Settings I did untick - not to transfer - Phone settings; App settings; Wifi and Bluetooth. I also didn't transfer the Home screen data.
The rest transferred just fine.
I know this is a drastic measure and it is a shame that the phone has to be factory reset, I would have wished there would have been an easier option, but at least my phone works now without any glitches that I can see.
Hopefully someone else can find a better solution, but I now do have a fully functional phone.
16-03-2022 05:02 AM
Thanks for that!
The problem I have though is that I don't have my old phone anymore so can't do the Smart Switch... So factory reset is a big deal! Would take me a log time to reset up the phone how I like it.
16-03-2022 05:09 AM
Just a thought here. Can you do Samsung Cloud backup. Factory reset your phone and restore the data from backup without ticking on the Setting and the Home screen option?
17-03-2022 06:41 PM
Mine does the same thing. Samsung tech worked on mine for two hours one evening and never fixed it. I did a factory reset and it worked properly for three days and then right back to the same issue. They are sending a new phone. Hopefully that works as I can't change permissions on apps I need location or other permissions.