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Overheating- all of a sudden!!!

(Topic created on: 16-08-2024 04:55 PM)
1661 Views

I have this problem too

LauraMac
First Poster
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My phone has been completely fine but about 3 weeks ago it started overheating out of nowhere!

I get an overheating message and it turns off.  I can be on it or it can be just sitting.  I try and cool it by holding to a fan and have removed the case it has been in since day 1.  I have tried all of the tips shared on forums etc.  How do I submit a fault to samsung?  This has never happened and my phone shutting down from overheating is not good!  

I have an S22 Ultra.  I have owned since they were introduced- preordered through the samsung site- 3 years old?

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5 REPLIES 5
Robin999
Samsung Members Star ★
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Hi, and welcome to the UK community

Using your Samsung members app head to the Support section and tap on Error Reports. Tap overheating. Complete the report accordingly then send it.
AndrewL
Moderator
Moderator
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@LauraMac: If you are seeing regular notifications to inform you that your S22 Ultra is overheating, then please refer to the links below. These support pages highlight common causes of overheating devices, and provides steps that you can take to reduce the effect. 

https://www.samsung.com/uk/support/mobile-devices/how-to-prevent-the-overheating-of-your-galaxy-devi...

https://www.samsung.com/uk/support/mobile-devices/is-there-something-wrong-with-my-samsung-mobile-de...

Afraz
Pioneer
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Im even using the s22 ultra and the Heating Management is Awful its even worser than a galaxy s10+. Literally running the camera app for 5 to 10 minutes insamtanously heats the phone up to 50 degress celcius.

Battery life is terrible youd only get 3hr 20min on intensive usage and would often lag on games like pubg and genshin impact.
Such a less stable phone.

This phone is gonna get oudated within 2 years because its heating like fire
And its worser than the s23 ultra and s24 ultra often the s22 ultra 3 to 5 hours battery worser than newer models
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Afraz
Pioneer
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Snapdragon 8 Gen 1 is ***** samsung knew it. Also screen protectors for this phone is also *****

No wonder why this phone is more in the budget price often around £300 to £450

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Naurej Alam
Student
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Getting same issue on my Galaxy S21 FE5G Snapdragon from last 3-4 weeks.