19-11-2022 11:55 AM
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19-11-2022 08:34 PM
19-11-2022 08:54 PM - last edited 19-11-2022 08:57 PM
@AshV Hello, in principle, you should have received the ONE UI 5.0 Update on your phone. If you haven't received this update yet, try Samsung's Smart Switch app. On the other hand, one of the reasons for not receiving the Update is that your phone does not have firmware, intended for the UK market. Check the Carrier Software Information in your Device Information. I could put a screenshot of the Settings / About phone / Software information / Operator software version section. Here they will answer if it is versión UK. Greeting.
"The quieter you become-the more you are able to hear..."
22-11-2022 04:29 PM - last edited 22-11-2022 04:30 PM